College of Staten Island
 The City University of New York
  Heidi Bertels
Assistant Professor

Heidi Bertels
Assistant Professor

Office : Building 3N Room 236
Phone : 718.982.2924
Fax : 718.982.2965

Degrees :
Ph.D. in Technology Management, Stevens Institute of Technology
MA in Integrated Product Development, Higher Institute of Integrated Product Development
BS in Integrated Product Development, Higher Institute of Integrated Product Development

Biography / Academic Interests :
Heidi M.J. Bertels holds a PhD (2011) in Technology Management from Stevens Institute of Technology in Hoboken, NJ and a BS (2002) and a MA (2004) in Integrated Product Development from the Higher Institute of Integrated Product Development, Belgium. Before joining CSI, she taught courses in strategic management, entrepreneurship and corporate entrepreneurship at the University of Pittsburgh. Heidiís research interests are in innovation management and entrepreneurship. She has published articles in the Journal of Product Innovation Management and Research Technology Management. Heidi was a 2008 and 2009 Best Student Paper Award finalist at the Academy of Management Conference (TIM division). She also received the 2010-2011 Award for Best Teaching in the General Management Major at the College of Business Administration of the University of Pittsburgh.

Scholarship / Publications :
Bertels, H.M.J., Kleinschmidt, E.J. & Koen, P.A. 2011. Communities of practice versus organizational climate: Which one matters more to dispersed collaboration in the front end of innovation? Journal of Product Innovation Management, 28(5): 757-772.

Koen, P. A., Bertels, H. M. J., & Elsum, I.R. 2011. The three faces of business model innovation: Challenges for established firms. Research Technology Management, May-June 2011: 1-8.

Book Chapters
Koen, P. A., & Bertels, H. M. J. 2011. Front End of Innovation. In J. Sheth, & N. Malhotra (Eds.), Wiley International Encyclopedia of Marketing, Vol. Product Innovation & Management: Wiley-Blackwell.

Koen, P.K., H. Bertels. 2010. The Front End of Innovation in Large Established Firms. V.K. Narayanan, G.C. O'Connor, eds. Blackwell Encyclopedia of Management. John Wiley and Sons, Ltd, West Sussex, UK.

Best Paper Conference Proceedings
Bertels, H., Chung, K., Kraemer, J., Hao, G., Dougherty, D. & Dunne, D. 2008. What time is it? Coordinating pacing mechanisms in drug discovery. Academy of Management Best Papers Proceedings. TIM Division.

Bertels, H.M.J, Koen, P.A. & Kleinschmidt, E.J. 2008. Lessons from 238 companies: Senior management, exploitation, exploration, and corporate entrepreneurship performance. Frontiers of Entrepreneurship Research 2008.