Public
Safety
Emergency
Management Structure in PDF Format
Emergency Situations
When an unpredicted emergency occurs or a condition exists,
it will be reported immediately to the College of Staten
Island Public Safety Office at 718-982-2111.
The Public Safety Desk Officer or Dispatcher will follow
a defined sequence of responses. The sequence, defined below,
will be followed for nearly all emergency situations. Some
situations might require a deviation from this sequence,
but in all situations, full and complete communication with
College officials is required. The usual sequence to be followed
is:
1. Dispatch
Peace Officers and make appropriate fire and/or medical rescue
calls
2. Notify
the Director of Public Safety or designee if unavailable,
who will determine whether or not to initiate their emergency
notification listing or selectively notify individuals (as
established through policy set by the College President or
designee)
3. If the
emergency notification list is initiated, the President or
designee, in consultation with the Emergency Operations Group
Leader, will determine the appropriate level of emergency
responses) and to what extent the Emergency Response and
Recovery Groups (Operations and/or Policy) will become involved.
back
to top
Defining
Emergency Conditions
The following are the different levels of emergency with
the appropriate communications, notifications, and involvement
for each level:
LEVEL 1 – A Level I emergency includes
a minor department or building incident that can be resolved
by the responding service unit. This may result in calling
in personnel and notifying the department where the problem
occurred. An example is the Building & Grounds response
to a broken water pipe. There is no need to notify or involve
anyone outside of the affected area.
LEVEL 2 – A Level 2 emergency includes
a department or building incident that can be resolved with
existing College resources or limited outside help. A Level
2 incident is usually a one‑dimensional event that
has a limited duration and little impact on the campus community
beyond those using the space/building in which it occurred.
Examples include: minor chemical or fuel oil spills, building
loss of heat or electricity for several hours, or a minor
fire confined to a room and not involving hazardous chemicals.
Notification may be made to College administration.
Emergencies Level 1 and Level 2 usually are spontaneous
and unfold rapidly, not lending to a formal declaration of
emergency. For the most part, these emergencies are facilities
related matters that can readily be resolved between the
college facilities departments and other college groups,
such as Computer Services, Public Safety and Health Safety.
The President or designee must establish a protocol concerning
who in the administration should be notified when such incidents
occur.
LEVEL 3 –Level 3 emergencies are
incidents that are primarily people, rather than infrastructure
focused. Examples include: assaults, sexual assaults, building/office
occupations, hate crimes, or workplace violence. In these
situations, the campus Emergency Response & Recovery
(ERRT) Team plans must be implemented with involvement from
the Office of Public Safety or local law enforcement, and
the University Emergency Management Team must be informed
of the incident. Additionally, University/College Legal and
Media Relations employees may need to be consulted depending
upon the nature of the incident and its severity.
College administrative staff comprises a critical group
that must evaluate Level 3 situations. This group needs to
be convened by the President or designee. The key element
in this process is the notification of these individuals
or their representatives so they can evaluate all facets
and potential ramifications of a Level 3 situation. Certain
situations that first emerge as minor may have the potential
to evolve into a major crisis if not appropriately handled.
An example would be a simple assault that is later determined
to be racially motivated. The college could suffer significant
personal and institutional consequences if a situation such
as this is not dealt with appropriately.
A variety of issues can become quite complex because of
the varied institutional, student and community responses
that must be coordinated. Examples of situations that have
the potential to become of a magnitude that the college and
its community would suffer include assaults, sexual assaults,
and building/office occupation; hate crimes, bomb threats,
controversial speakers, the instance of symbolic structures and bias related
crimes. This list is not all-inclusive; therefore if there
is ever any question, appropriate senior administrative individuals
must be informed.
LEVEL 4 – A Level 4 emergency includes
a major emergency that impacts a sizable portion of the campus
and/or outside community. Level 4 emergencies may be single
or mufti‑hazard situations and often require considerable
coordination both within and outside the College. Level 4
emergencies also include imminent events on campus or in
the general community that may develop into a major College
crisis or a full disaster. Examples include: bomb threats,
heating plant failures, extended power outages, weather emergencies,
major fires, contagious disease outbreaks, or domestic water
contamination. In these situations, campus Emergency Response
Team plans must be implemented and the University Emergency
Management Team must be notified and involved.
LEVEL 5 – A Level 5 emergency includes
a catastrophic emergency event involving the entire campus
and surrounding community. Immediate resolution of the disaster,
which is usually mufti‑hazard, is beyond the emergency
response capabilities of campus and local resources. Examples
include: earthquakes, tornadoes, or major hurricanes that
require State and Federal assistance. In these situations,
campus Emergency Response Team plans must be implemented
and the University Emergency Management Team must be notified
and involved.
back
to top
CUNY
Central Office Notifications
Level 1 & 2 Emergencies
Central Office notifications, while not required at this
level, should be considered if the event is still unfolding
and has a high potential to develop into a higher level
emergency.
Level 3 Emergencies
College Public Safety Director notifies Office of the University
Public Safety Director.
Level 4 & 5 Emergencies
College Public Safety Director notifies Office of the University
Public Safety Director. College President or designee notifies
Chancellor, Chief Operating Officer and Vice Chancellor
for University Relations.
back
to top
Emergency
Management Team Functions
Members of the College Emergency Teams are designated by
the President to serve as either permanent or “as‑needed” members.
For each group listed below, you will find suggested college
management staff that should be considered for permanent
membership for each group.
The Policy Group meets on an as‑needed
basis (as determined by the President) to address immediate
concerns and long tenor planning needs.
The Operations Group meets when activated
by the president to address a specific incident.
The Planning and Support Group represents
other departments within a college or the University that
may assume temporary roles outside of their normal scope,
as needed by the Operations or Policy groups (upon authorization
of the college president or designee).
back
to top
Policy
Group
- Approves overall priorities and strategies
- Issues public information reports and instructions
- Liaises with governments and external organizations
back
Operations Group
- Gathers, confines and evaluates incident information
- Defines and implements tactics and actions to resolve
specific priority situations
- Identifies resource needs and shortfalls
- Reassigns and deploys individuals in support of critical
needs
Individuals from the following units may be asked to join
the Operations Group as the situations
dictates:
- Academic Deans, Directors & Chairpersons
- Campus Planning & Engineering Staff
- Student Activities Staff
- Athletics Staff
- College Cafeteria/Dining Services Staff
- Computing, Information Technology & Telecommunications
Staff
- Employee Assistance/Counseling Services Staff
back
to top
Planning & Support Group
Provides administrative support for Operations & Policy
Groups
- Documents situation status and tracks resource use
- Coordinates equipment and special installations
back
to top
Planning & Support Group Duties
The following College offices are expected to assume various
roles, as outlined, in an effort to provide a coordinated
response to an emergency. In some circumstances, it may be
necessary to request faculty or staff to assume temporary
roles outside the normal scope of their duties; taking into
consideration their ability to carry out those temporary
roles. It is understood that if any department does not have
specific roles for their personnel to carry out, then those
personnel will automatically become part of a "pool" of
reserve personnel to assist as assigned by those coordinating
the specific emergency (i.e. the Center for Career Development,
Admissions, and Financial Aid).
University Public Safety
In emergency situations that involve the City of New
York or other surrounding municipalities, activities of the
ERRT must be coordinated with the NYC Mayors Office of Emergency
Management (OEM). Contact the Office of the University Public
Safety Director for liaison assistance with City agencies
such as OEM and NYPD if necessary.
Academic Deans & Chairs
Identify and
resolve instructional issues (re‑assign
classroom and instructors) and coordinate faculty resources
(substitute instructors and
subject experts).
Athletics
Coordinate use of the gym complex as a staging area, open
temporary shelter and/or temporary morgue.
Counseling Center
Assist
employees and students in coping with trauma.
Health Services or Public Safety EMT
Provide
medical support and back‑up.
Assist in providing services to those with minor
injuries.
Provide trauma support.
Coordinate with first aid services.
May be asked to assist and/or provide onsite
medical triage.
Campus Planning
Re‑assign use of campus
space (classrooms) as needed
Re‑schedule classes and
public events to include off‑campus
accommodations.
Print and Mail Center
Provide courier services to Policy and Operations Groups
Post signs and notices
Provide printed material as directed
(letters to parents, posters, temporary procedures, etc.).
Building & Grounds
Provide building information.
Mitigate facility and grounds damages ‑ restore
to functional level.
Assist Public Safety with creating a safety perimeter at
the emergency.
Assist Public Safety with Evacuation.
Public Safety & Security
Law enforcement
Crowd control
Evacuation
Site security
Mobile communications
Liaison with on‑site police, fire and
medical command personnel.
Purchasing
Obtain emergency goods and services, including pick‑up/delivery
to site of emergency
College Safety Officer/OSHA
Support Emergency Responders
concerning OSHA matters Link with City and State
Environmental
Authorities when necessary.
Student Activities
Coordinate student notification
and response.
Liaise with parents.
Computer Services
Coordinate
temporary telephone, fax and computer hook‑ups.
Provide "broadcast" capability
for phone mail and/or email.
Arrange
phone bank for necessary student call‑outs to families.
Coordinate
pager and radio support.
College Communications Director
Coordination of Media activities through the Vice Chancellor
for Media Relations.
Provide
a college media spokesperson (if necessary).
College Food Services
Coordinate dining services for dislocated students, personnel and
emergency workers.
Operational Services
Coordinate transportation services for dislocated students, faculty, staff and emergency workers.
back
to top
Emergency Operations Center (EOC)
In cases of general widespread emergencies (Level 4 or 5),
the President or designee will direct the activation of the
Emergency Operations Center (EOC) which will serve as the
work space for the Operations Group and a Command & Control center
for the duration of the emergency.
The Emergency Operation Center will also:
- Assess type and scope of emergency. Determine threat
to human life and structures.
- Implement Emergency Response Plans and specific emergency
procedures.
- Develop and communicate action plans with objectives
and a time frame to meet those objectives.
- Activate functions and assign personnel as needed.
- Continue to monitor and assess the emergency.
- Check with emergency teams for periodic updates.
- Reassign personnel as needed.
- Develop and communicate revised action plans as needed.
- Authorize release of information.
- Receive all notifications and updates relating to the
emergency.
- Transmit instructions and information from the Operations
Group to the campus community.
- Act as a liaison to all outside agencies.
Normally, it will be located at 1A-406 – Conference
Room, but under certain conditions (including
power outage) it will be relocated to the 3A-202
- Conference Room. It can also be set up
at other locations where necessary support facilities exist.
Primary EOC Location
- 1A – Rm. 406 – President’s Conference
Room
Alternate EOC Locations
- 3A – Rm. 202 – Conference Room
- 1M – Rm.
203H – Buildings and Grounds
Conference Room
- 2A – Rm. 108 – (Security Upgrade Project – Proposed
Emergency Op Center)
The EOC, regardless of location, shall have easy access
to:
- Multiple campus phone lines (one for each member of the
Operations Group)
- Minimum of one (1) phone line with campus phone system
switch bypass capability
- Radio access via a scanning radio for all campus and
local municipal frequencies
- Multiple campus computer network connections
- Large-scale campus map
- Reassignment of cell phones as necessary
- Radio or cell phone or text pager communications for
up to five (5) people
- Designated FAX machine
- Viewing capabilities for Campus CCTV system.
Normally, it will be located at 1A-406 – Conference Room and 2A Public Safety Office (Field HQ), but under certain conditions (including power outage) it will be relocated to the 3A-202 - Conference Room. It can also be set up at other locations where necessary support facilities exist.
Primary EOC Location(s)
- 1A – Rm. 406 – President’s Conference Room
- 2A – Public Safety & Atrium Area
Alternate EOC Locations
- 3A – Rm. 202 – Conference Room
- 1M – Rm. 203H – Buildings and Grounds Conference Room
The EOC, regardless of location, shall have easy access to:
- Multiple campus phone lines (one for each member of the Operations Group)
- Minimum of one (1) phone line with campus phone system switch bypass capability
- Radio access via a scanning radio for all campus and local municipal frequencies
- Multiple campus computer network connections
- Large-scale campus map
- Reassignment of cell phones as necessary
- Radio and cell phone for up to five (5) people
- Designated FAX machine
- Viewing capabilities for Campus CCTV system.
back
to top