Office of Technology Systems
 Email FAQ

How can I send and get attachments?
How can I access my email from home?
I have many colleagues that I send email to all the time, can I create my own distribution list?

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How can I send and get attachments?
One of the most common questions or problems that occur when using the pmail is how do I send an attachment or how do I retrieve an attachment. Here are a few simple steps:

To send an attachment:

1. Select send a mail message - Select < F7>.
2. Press the insert key and a menu will appear asking you for a file name. Type in the file path (i.e. C: or A:) and the name of the file and extension. For example the path of a word document saved on the A Drive would be A:NAME OF DOCUMENT.DOC. Press Enter.
3. Enter file type (word, excel, etc.) and press enter.
4. Encoding, leave at pmail will decide, press Enter again.
5. Accept and continue hit (Y).
6. You will now see the name of your attachment. Press CONTROL-ENTER to send message.

To retrieve an attachment you must open the document.

1. Press X to extract the attachment.
2. Press Y for yes and the name of the file will appear. Make sure you remove any quotation marks around the file.
3. Type where you want the file to be sent (i.e A:TEST.DOC) and place a disk in the A drive and press Enter.
4. You can now close your e-mail and open the attachment in Word or whatever other program the document may be in.
   

How can I access my email from home?

You can POP your email from home. All you need is an Internet Service Provider. Find the mail options and go to:

1. Outgoing mail (SMTP) Server: Type in your account mail.csi.cuny.edu
2. Incoming mail POP3 Server: mail.csi.cuny.edu
3. Enter your User Name and then your password.

When you are done, you can return to your inbox and click the option to POP mail. Once this option is activated all off your new unread messages will appear.

I have many colleagues that I send email to all the time, can I create my own distribution list?

You can create your own personal distribution list with these easy steps:

Windows versions:

1. Go to addresses.
2. Click on mailing list.
3. Click new list button.
4. Enter a name in the "long name for distribution" list and click OK.
5. Your new distribution list will be added to the current list.
6. To edit this list, select it, and click on the edit button.
7. With a CSI account you do not need to add "@mail.csi.cuny.edu."

DOS version:

1. Press F6.
2. Press Insert key
3. Enter a name in the long name area press enter it will say accept & continue
4. Type in your email addresses below the distribution name.
5. When you are finished press CONTROL & ENTER to save your list.
6. To edit your distribution list select "send a message." Then hit "F6" for distribution list, from this area you can edit your list.