College of Staten Island
 The City University of New York
 
  

Office of Technology Systems
 Voice & Video

The College of Staten Island telecommunications system has 3 individual PBXs, which incorporate 4,200 phone lines and more than 5,000 telephone instruments. Our modern and most advanced digital and IP phone system is extremely reliable and includes all the advanced features you would expect from a 21st century phone system.

Operators
The Operators answer the college's main consoles and respond to thousands of calls each week. They are on duty from 8:00am to 7:00pm , Monday through Thursday and 8:00am to 5:30pm Friday, are often the public's first contact with the college, and are prepared to handle all types of calls.

Voice Mail
The voice mail system operates 24 hours a day, seven days a week and averages 2,300 incoming calls per day. Click here for voicemail instructions.

Broadcast Messaging
Telecom uses voice mail to disseminate special or emergency messages for the campus and will record general greetings for major departments, when required.

Teleconferencing
In the very near future we will be installing a teleconferencing bridge, enabling up to 24 internal or external participants in any combination.

Call Accounting
Telecom has the most advanced call accounting system on the market. We track, control and manage our telecommunication's expenses.

Fiber and Cable Plant
Telecommunications administers all of the College's 204 acre cable plant, which connects the College's phone, data, video-conferencing systems. Telecommunications also pulls and terminates all new phone and data runs throughout the campus.

Video
Library Media Services
(718) 982-4035
CSI has launched a successful Virtual Classroom initiative with colleges and universities in China, Turkey, and South Africa. We are one of only 10 projects supported by the U.S. State Department. We had lectures in fundamentalism, the economic impact of migration patterns, and the development of jazz, among others.

VCS: Video Conferencing. Our video conferencing unit is housed at the Library on the second floor in room 1L-220A. It provides two-way audio and video connectivity between CSI and any facility similarly equipped. This rich communications technology offers new possibilities for our staff, who are now using videoconferencing systems for a variety of purposes, including formal instruction (courses, lessons, and tutoring), connection with guest speakers and experts, multi-school project collaboration, professional activities, and community events.

Services Provided by Media Services