Emergency Management Structure

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Emergency Situations

When an unpredicted emergency occurs or a condition exists, it will be reported immediately to the College of Staten Island Public Safety Office at 718.982.2111.

The Public Safety Desk Officer or Dispatcher will follow a defined sequence of responses. The sequence, defined below, will be followed for nearly all emergency situations. Some situations might require a deviation from this sequence, but in all situations, full and complete communication with College officials is required. The usual sequence to be followed is:

1.  Dispatch Peace Officers and make appropriate fire and/or medical rescue calls

2.  Notify the Director of Public Safety or designee if unavailable, who will determine whether or not to initiate their emergency notification listing or selectively notify individuals (as established through policy set by the College President or designee)

3.  If the emergency notification list is initiated, the President or designee, in consultation with the Emergency Operations Group Leader, will determine the appropriate level of emergency responses) and to what extent the Emergency Response and Recovery Groups (Operations and/or Policy) will become involved.

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Defining Emergency Conditions

The following are the different levels of emergency with the appropriate communications, notifications, and involvement for each level:

LEVEL 1 – A Level I emergency includes a minor department or building incident that can be resolved by the responding service unit. This may result in calling in personnel and notifying the department where the problem occurred. An example is the Building & Grounds response to a broken water pipe. There is no need to notify or involve anyone outside of the affected area.

LEVEL 2 – A Level 2 emergency includes a department or building incident that can be resolved with existing College resources or limited outside help. A Level 2 incident is usually a one‑dimensional event that has a limited duration and little impact on the campus community beyond those using the space/building in which it occurred. Examples include: minor chemical or fuel oil spills, building loss of heat or electricity for several hours, or a minor fire confined to a room and not involving hazardous chemicals. Notification may be made to College administration.

Emergencies Level 1 and Level 2 usually are spontaneous and unfold rapidly, not lending to a formal declaration of emergency. For the most part, these emergencies are facilities related matters that can readily be resolved between the college facilities departments and other college groups, such as Computer Services, Public Safety and Health Safety. The President or designee must establish a protocol concerning who in the administration should be notified when such incidents occur.

LEVEL 3 –Level 3 emergencies are incidents that are primarily people, rather than infrastructure focused. Examples include: assaults, sexual assaults, building/office occupations, hate crimes, or workplace violence. In these situations, the campus Emergency Response & Recovery (ERRT) Team plans must be implemented with involvement from the Office of Public Safety or local law enforcement, and the University Emergency Management Team must be informed of the incident. Additionally, University/College Legal and Media Relations employees may need to be consulted depending upon the nature of the incident and its severity.

College administrative staff comprises a critical group that must evaluate Level 3 situations. This group needs to be convened by the President or designee. The key element in this process is the notification of these individuals or their representatives so they can evaluate all facets and potential ramifications of a Level 3 situation. Certain situations that first emerge as minor may have the potential to evolve into a major crisis if not appropriately handled. An example would be a simple assault that is later determined to be racially motivated. The college could suffer significant personal and institutional consequences if a situation such as this is not dealt with appropriately.

A variety of issues can become quite complex because of the varied institutional, student and community responses that must be coordinated. Examples of situations that have the potential to become of a magnitude that the college and its community would suffer include assaults, sexual assaults, and building/office occupation; hate crimes, bomb threats, controversial speakers, the instance of symbolic structures and bias related crimes. This list is not all-inclusive; therefore if there is ever any question, appropriate senior administrative individuals must be informed.

LEVEL 4 – A Level 4 emergency includes a major emergency that impacts a sizable portion of the campus and/or outside community. Level 4 emergencies may be single or mufti‑hazard situations and often require considerable 
coordination both within and outside the College. Level 4 emergencies also include imminent events on campus or in the general community that may develop into a major College crisis or a full disaster. Examples include: bomb threats, heating plant failures, extended power outages, weather emergencies, major fires, contagious disease outbreaks, or domestic water contamination. In these situations, campus Emergency Response Team plans must be implemented and the University Emergency Management Team must be notified and involved.