The HelpDesk serves as CSI’s first line of defense for computer problems, questions and concerns.  In addition to software support, we provide departmental training to faculty, staff, and students in various applications, including MS Office, email and CUNY Portal.  We also schedule the computer laboratories for classes.

Contact by Telephone: 718.982.HELP
Report a Problem: Online Form
Contact by Email:  helpdesk@csi.cuny.edu  

Services

 

Forms & Instructions

 

Hours & Locations

Office of Information Technology Services
HelpDesk Schedule for Summer 2017

 The HelpDesk is located in Building 2A, Room 306D.

May 29th – June 2nd

Days Times
Monday - Friday 9:00am – 5:00pm

June 5th – July 27th

Days Times
Monday - Thursday 9:00am – 7:00pm
Friday 9:00am – 5:00pm*
Saturday CLOSED
Sunday CLOSED
*The office will be closed on the following dates:
May 29th ,  June 30th, July 4th, July 14th and July 21nd

July 28th – August 24th

Days Times
Monday - Friday 9:00am – 5:00pm*
Saturday CLOSED
Sunday CLOSED
*The office will be closed on the following dates:
July 28th, August 4th and August 11th

Contact by Telephone:
718.982.HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu

Office of Technology Systems
Open Computer Lab
Schedule for Spring 2017

Hours of Operation
 
1C-213
Monday - Thursday 11:00am - 8:00pm
Friday 9:00am - 5:00pm
Saturday & Sunday Closed
3N-217
Monday - Thursday 9:00am - 10:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 4:00pm
Sunday Closed
1L-212
Monday - Thursday 8:00am – midnight
Friday 8:00am – midnight
Saturday 8:00am – midnight
Sunday 9:00am – midnight
1L-202
Monday - Thursday 10:00am - 10:00pm
Friday 10:00am - 10:00pm
Saturday Closed
Sunday Closed
 

The labs will be closed on the following dates:
Monday, February 13th
Monday, February 20h
A shortened schedule will be in effect when classes are not in session:

April 10th – April 18th


All hours are subject to change.
**Student login ID's and passwords are required to logon to all computers.**

Contact by Telephone:
718-982-3695
Contact by Email: helpdesk@csi.cuny.edu

Office of Information Technology Services
IT Doctor Schedule for Summer 2017
 The HelpDesk is located in Building 2A, Room 306D.

May 29th – June 2nd

Days Times
Monday - Friday CLOSED

June 5th – July 27th

Days Times
Monday - Thursday 9:00am – 5:00pm
Friday CLOSED
Saturday CLOSED
Sunday CLOSED
*The IT Doctor will be closed on the following date:
July 4th

July 28th – August 24th

Days Times
Monday - Friday CLOSED
Saturday CLOSED
Sunday CLOSED

Contact by Telephone:
718.982.HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu