The HelpDesk serves as CSI’s first line of defense for computer problems, questions and concerns.  In addition to software support, we provide departmental training to faculty, staff, and students in various applications, including MS Office, email and CUNY Portal.  We also schedule the computer laboratories for classes.

Contact by Telephone: 718.982.HELP
Report a Problem: Online Form
Contact by Email:  helpdesk@csi.cuny.edu  

Hours & Locations

Office of Information Technology Services
HelpDesk Schedule for Fall 2018


(August 27, 2018 – December 21, 2018)

 The HelpDesk is located in 2A-306D.

Days Times
Monday - Thursday 8:00am – 7:00pm
Friday 8:00am – 5:00pm
Saturday 9:00am – 5:00pm
Sunday Closed
 

The office will be closed on the following dates:
Monday, September 3rd 
Monday, October 8th 
Thursday, November 22nd – Saturday, November 24th  
A shortened schedule will be in effect when classes are not in session.

All hours are subject to change.

 

Contact by Telephone:
718-982-HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu

 

Office of Information Technology Services
St. George – HelpDesk Schedule for Fall 2018


(August 27, 2018 – December 21, 2018)

The St. George ITS HelpDesk is located in Room 101.

Days Times
Monday - Thursday 7:30am – 7:30pm
Friday 8:00am – 4:00pm
Saturday 8:30am – 1:30pm
Sunday Closed
 

The HelpDesk at St. George will be closed on the following dates:
Monday, September 3rd 
Monday, October 8th 
Thursday, November 22nd – Saturday, November 24th

A shortened schedule will be in effect when classes are not in session.

All hours are subject to change.

 

Contact by Telephone:
718-982-HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu

 

Office of Technology Systems
Open Computer Lab
Schedule for Fall 2018

Hours of Operation
 
1C-213
Monday - Thursday 11:30am 4:30pm
Friday Closed
Saturday & Sunday Closed
3N-217
Monday - Thursday 9:00am 10:00pm
Friday 9:00am 6:00pm
Saturday 9:00am – 2:00pm
Sunday Closed
1L-212
Monday - Thursday 8:00am – Midnight
Friday 8:00am – 10:00pm
Saturday 8:00am – 8:00pm
Sunday 10:00am – 8:00pm
1L-202
Monday - Thursday 10:00am  6:30pm
Friday Closed
Saturday Closed
Sunday Closed

The labs will be closed on the following dates:

Monday, September 3rd
Monday, October 8th
Thursday, November 22nd – Sunday, November 25th

 

A shortened schedule will be in effect when classes are not in session

All hours are subject to change.


**Student login ID's and passwords are required to logon to all computers.**

Contact by Telephone:
718-982-3695
Contact by Email: helpdesk@csi.cuny.edu

Office of Information Technology Services
IT Doctor Schedule for Fall 2018


(August 27, 2018 – December 21, 2018)

IT Doctor is located at the Reference Desk in the Library

Days Times
Monday - Friday 9:00am – 7:00pm
Saturday - Sunday Closed
   
*Hours are when classes are in session and are subject to change*


Contact by Telephone:
718-982-HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu