The HelpDesk serves as CSI’s first line of defense for computer problems, questions and concerns.  In addition to software support, we provide departmental training to faculty, staff, and students in various applications, including MS Office, email and CUNY Portal.  We also schedule the computer laboratories for classes.

Contact by Telephone: 718.982.HELP
Report a Problem: Online Form
Contact by Email:  helpdesk@csi.cuny.edu  

Hours & Locations

Office of Information Technology Services
HelpDesk Schedule for Spring 2019


(January 25, 2019 – May 22, 2019)

 The HelpDesk is located in 2A-306D.

Days Times
Monday - Thursday 8:00am – 7:00pm
Friday 8:00am – 5:00pm
Saturday 9:00am – 5:00pm
Sunday Closed
 

The office will be closed on the following dates:
Tuesday, February 12th 
Monday, February 18th
Saturday, April 20th 
Saturday, April 27th  

A shortened schedule will be in effect when classes are not in session.
All hours are subject to change.

 

Contact by Telephone:
718.982.HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu

 

Office of Information Technology Services
St. George – HelpDesk Schedule for Spring 2019


(January 25, 2019 – May 22, 2019)

The St. George ITS HelpDesk is located in Room 101.

Days Times
Monday - Thursday 7:30am – 7:30pm
Friday 8:30am – 4:30pm
Saturday 8:30am – 1:30pm
Sunday Closed
 

The HelpDesk at St. George will be closed on the following dates:

Tuesday, February 12th   
Monday, February 18th  
Saturday, April 20th   
Saturday, April 27th    

A shortened schedule will be in effect when classes are not in session.
All hours are subject to change.

 

Contact by Telephone:
718.982.HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu

 

Office of Technology Systems
Open Computer Lab
Schedule for Spring 2019

Hours of Operation
 
1C-213
Monday & Tuesday 12:00pm 4:30pm
Wednesday & Thursday 11:00am  4:30pm
Friday Closed
Saturday Closed
Sunday Closed
3N-217
Monday - Thursday 9:00am 10:00pm
Friday 9:00am 6:00pm
Saturday 9:00am – 2:00pm
Sunday Closed
1L-212
Monday - Thursday 8:00am – Midnight
Friday 8:00am – 10:00pm
Saturday 8:00am – 8:00pm
Sunday 10:00am – 8:00pm
1L-202
Monday - Thursday 12:00pm  6:00pm
Friday Closed
Saturday Closed
Sunday Closed

The labs will be closed on the following dates:

Tuesday, February 12th
Monday, February 18th

 

A shortened schedule will be in effect when classes are not in session

All hours are subject to change.


**Student login ID's and passwords are required to logon to all computers.**

Contact by Telephone:
718-982-3695
Contact by Email: helpdesk@csi.cuny.edu

Office of Information Technology Services
IT Doctor Schedule for Spring 2019


January 25, 2019 – May 22, 2019

IT Doctor is located at the Reference Desk in the Library

Days Times
Monday - Friday 9:00am – 7:00pm
Saturday - Sunday Closed
   
*Hours are when classes are in session and are subject to change*


Contact by Telephone:
718.982.HELP (4357)
Contact by Email:
helpdesk@csi.cuny.edu