Physical Distancing

For most students who are expected to be fully vaccinated by Fall 2021, and all other vaccinated members of the CUNY community, physical distancing will not be a required safety measure for classrooms, educational settings, and offices. Individuals who are not fully vaccinated should continue to practice physical distancing of 6 feet. In areas where ventilation cannot be optimized (elevators, storage rooms, file rooms, etc.) capacity will be limited and posted. We re planning for % of sections provided by remote instruction in the fall, with the remaining 52% providing a mix of hybrid and in-person instruction. Local area signage and campus communications will reinforce the messaging on the need to maintain social distancing.

Distancing and Masks

  • Indoors: People who are not fully vaccinated and those who might need to take extra precautions must wear a mask indoors. All unvaccinated members of the CUNY community are required to observe and comply with this requirement. Vaccinated individuals should feel free to wear a mask as they see fit, or when specifically required.
  • Outdoors: In general, people do not need to wear masks when outdoors. However, CDC recommends that people who are not fully vaccinated continue to wear a mask outdoors.
  • Per NYS guidelines, in situations or settings of more than 5,000 participants with guests of unknown, or mixed vaccination status, the state's COVID-19 restrictions remain in effect. On a case-by-case basis, CSI will choose whether to keep physical distancing measures in place or operate separate areas for vaccinated and unvaccinated individuals. CSI will consider using the same process for other campus events with less than 5,000 participants but still with a significant number of guests of unknown or mixed vaccination status. 
  • CSI will implement current State and CDC guidelines as follows:
  • CSI will provide face coverings to all CSI employees. 
  • Through appropriate campus signage, campus specific training and specified reporting mechanisms, and monitoring and enforcement by Public Safety officers, CSI will ensure that acceptable face coverings are worn. 
  • Acceptable face coverings for COVID-19 prevention include but are not limited to cloth-based face coverings (e.g. homemade sewn, quick cut, bandana), surgical masks, and face shields that cover both the mouth and nose. (41)
  • CSI will provide acceptable face coverings to employees for workplace activities that typically require a higher degree of personal protective equipment (PPE) due to the nature of the work. For those activities, N95 respirators or other PPE used under existing industry standards must continue to be used, as is defined in accordance with OSHA guidelines. (41). 
  • Adherence to mask use policy for all unvaccinated students, faculty and staff is expected and will be self-managed.  Any significant violations of mask policy can and will result in the campus community member being banned from campus activity for an appropriate time.  
  • See Section II.A, “Protective Equipment” for more information on masks and PPE.

Limit Occupancy and Congestion

  • Per CDC and State guidelines, fully vaccinated individuals do not need to maintain social distancing; therefore, CSI will eliminate the 6ft required social distancing requirement except in spaces where ventilation cannot be optimized. For example:
    • Elevators will display occupancy signage.
    • Some storage and file rooms will display occupancy signage.
  • CSI may consider designating socially distanced spaces for areas where vaccination status of individuals is unknown, such as open computer labs, library, cafeteria, lounges, concert halls and restrooms. Appropriate signage will be displayed. 
  • CSI, to the greatest extent possible will increase ventilation to ensure the maximum fresh air is provided through building HVAC systems. 
  • Where necessary, CSI Campus Planning Office will use floorplans to establish 6ft socially distanced space: as per the diagrams below:



Diagram showing a proposed 6 foot radius between persons

  • CSI will continue to follow recommended practices for generally limiting public interactions on campus include, but not limited to:
    • Limiting visitors to "invited guests" who are expected to abide by all campus and building specific protocols; and
    • Requiring student/institutional IDs in order to enter campus. (41)
    • Requiring clients and visitors to have an appointment or pre-approved permission to enter buildings (15).
    • The CSI Coronavirus Campus Coordinator will designate appropriate personnel to ensure engagements will be scheduled, pre-approved and managed in conjunction with the offices/locations being visited (15).
    • See Section I.C, “Operational Activity” for further guidance.
  • Residence Halls:
    • See Section IV.B, “Dolphin Cove Fall 2021 Operating Plan” for guidance.

Sample Diagrams for reconfiguring elevators:


















Sample Diagram for reconfiguring Computer Lab:  Scenario #1 – 6Ft Social Distancing 

A rendering of the layout of a computer lab.  The legend shows circular 6 feet markers, as well as signage and workstations that will be disabled.  The capacity for this room is 13 people.



Campus facilities will be examined in detail and appropriate signage will be developed as required by federal, state, local and university policy.  Signage will be deployed and maintained in support of the goals of proper campus management. Current signage will be updated to ensure requirements for unvaccinated vs vaccinated individuals are early delineated. 

CSI will post signs throughout the interior and exterior of the campus, consistent with NYS Department of Department of Health (NYSDOH) COVID-19 signage. Where applicable, CSI may customize signage specific to their setting, provided that such signage is consistent with NYSDOH’s signage. Signage will be used to remind individuals to: stay home if they feel sick; cover their nose and mouth with an acceptable face-covering; properly store and, when necessary, discard PPE; adhere to social distancing instructions; report symptoms of or exposure to COVID-19, and how they should do so; follow hand hygiene and cleaning and disinfection guidelines; follow respiratory hygiene and cough etiquette. (41)

Identifiable, uniform, simple, and clear signage will be deployed throughout all interior and exterior areas on campus. This “universal signage” will be posted in all areas that are unlocked and available, including entrances, exits, elevators, stairwells, hallways, bathrooms, offices, classrooms, libraries, cafeterias, laboratories, studios, and other gathering spaces. CSO will make use of digital screens, where available, as well as printed and laminated signage. (18)












CSI will make use of the applicable print resources provided by The Center for Disease Control and Prevention (CDC):


Pamphlet entitled stop the spread of germs, showing proper social distancing protocols as well as proper hygiene and hand washing methods. A pamphlet entitled symptoms of coronavirus showing caricatures of those symptoms and the expected 2 - 14 day onset of symptoms after initial exposure.  


                                                                                                                                                                                                                                                                                                                                                                                                                                         Back To The Top of The Page

Gatherings in Enclosed Spaces and General Guidance for Enclosed Spaces

Gatherings on campus in enclosed spaces will be managed based upon current federal, state, local and university policy.  In all cases, rules regarding social distancing will be adhered to and proper social distancing will be maintained.   

Video and teleconferencing options will still be available for those who continue to work or learn remotely.   CSI will hold meetings in open, well-ventilated spaces and ensure that unvaccinated individuals maintain appropriate social distance between one another (e.g. leave space between chairs, have individuals sit in alternating chairs). (41)

CSI staff are encouraged to use telework, virtual meetings, and staggered work schedules where appropriate, consistent with CUNY’s Flexible Work Arrangements Policy, especially employees at higher risk for severe illness from COVID-19. If it is necessary to conduct a meeting in person, the number of attendees will be limited so that unvaccinated individuals present can maintain appropriate social distance.  Others can join the meeting remotely, if necessary. 

CSI will allow for the phased opening of non-essential amenities and communal areas (e.g. break areas, communal coffee machines, dining areas) and will provide cleaning and disinfecting supplies that may be used by individuals before and after the use of areas. CSI will encourage the removal of amenities including: 

  • reusable kitchen items (flatware, dishes, and cups) and cleaning tools (sponges, brushes, towels) with single use options and high-touch office and lobby items such as magazines, common pens, etc. (2) (15)

Employees will be prohibited from using other employees’ personal protective equipment, phones, computer equipment, desks, cubicles, workstations, offices or other personal work tools and equipment. (15)

CSI will stagger schedules for employees to promote social distancing (e.g., coffee breaks, meals, and shift starts/stops).

Cafeterias/Dining Halls

Physical Preparation:

  • Remove self-serve food items. Remove hot and  communal serving stations. (5,)All items are removed from-   customer access and will be gathered, bagged and served by staff. All food items are packaged in to- go containers. These items are accessible by staff only and made available to customers in the designated pick-up areas. Staff will be encouraging and reminding students that microwavable dinner entrees are available during both breakfast and lunch periods and can be purchased at that time to avoid unnecessary return trips to the dining hall.
  • Remove dinnerware/drinkware from communal spaces and only issue as needed. AII items are disposable single use only and handled only by staff.    
  • Replace communal condiments with single serving, individually wrapped items. (5) All condiments are PC individually wrapped items
  • May consider designating socially distanced spaces for areas where vaccination status of individuals is unknown, which includes the Cafeteria and other dining locations. 
  • Example below:  6ft social distancing    

cafeteria diagram












  • Physical barriers will be placed in the form of plexi-glass installations in all areas where dining service staff will have interactions with customers. This includes food service, payment, and the designated pick-up areas.
  •  Online and mobile pre-ordering and payment options will be made available. In addition, credit card terminals are enabled to provide "tap to pay" option.
  •  Signage will be strategically placed throughout the space to ensure that dining and food protocols are clearly communicated to anyone entering the space. In addition to signage, Physical barriers will be placed in the form of plexi-glass installations in all areas where dining service staff will have interactions with customers. This includes food service, payment, and the designated pick-up areas.
  • Place sanitizing wipes or automatic sanitizing dispensers near doors and stairwell handles with visual cues/ reminders. (25). The dining area will have 4 self-standing hand sanitizing stations. They will be placed at the various entrance and exit points.

Cleaning Protocol:

  • Implement enhanced disinfection and sanitization measures both in the kitchen and dining areas. (5) Alarm will be set for every 30 minutes at which time employees will sanitize their stations/surrounding area.  Specifically, employees will spray down surfaces with Purell Food Service Sprays.
  • Ensure deep clean/ sanitization between employee shifts. (25) All staff will clean at end of each meal period. The deep clean involves disassembling of all used equipment and conduct a deep cleaning of all small parts by soaking in bleach solutions. Bleach solutions will also be used in the cleaning of all countertops, cutting boards, and floors.   All these items will be left overnight to dry.

 Operational Preparation:

  • Reduce occupant capacity during peak times, or stagger breakfast/lunch or dinner schedules when practical. (5) Pre-scheduled blocks of times when students may place and order and pick up are being created in coordination with Dolphin Cove to reduce occupancy and provide controlled access to the dining area. Additionally, use of the mobile app will provide students with notifications of their scheduled pick-up time. Stickers will continue to be used to maintain a minimum of 6 feet per student during these pick-up times.  
  • Additionally, during the 2020-2021 academic year, Dining Services started delivering food orders to students, as an additional measure to limit occupancy in the dining area. 
  • Consider pick-up when crowding cannot be managed or as an alternative to those who want to limit their time in the space. (5) Pick up only area have been designated. We have approximately 10,000sq ft area which enables us to avoid crowding. Use of mobile software enables us to provide scheduled pick-up times.  
  • Access control: once occupancy is reached, patrons are only allowed to enter when another customer leaves. (5)  Public Safety staff and Food Services Staff will be dedicated to administering, managing, and maintaining crowd control.
  • Limit the number of people who can sit together. (5)  The number of people who can sit together will be limited by removing chairs and separating tables in accordance with a CUNY approved plan developed by Campus planning.  
  • Cohort dining: established dining times admitting a specific group of customers/diners. (5) Cohort dining schemes will be developed for dormitory residents to ensure appropriate spacing and that the Dining Center does not exceed the capacity approved by CUNY.
  • Require gloves for all back of house (BOH) staff and ensure the gloves are changed per current industry standards. (5) Staff will continue the existing practice of "change your task change your gloves" in accordance with standard food safety protocols. This is enforced by staff training, retraining and supervision
  • Although not necessary if hand-washing protocols are rigorously followed, consider providing gloves to servers. If they are worn, they must be changed regularly and are not a substitution for handwashing. (5) Hand washing protocols will be enforced in addition to servers wearing gloves in accordance with the food safety protocols. The "change your task change your gloves" is enforced by staff training and supervision. Handwashing stations are available near every food prep station in accordance with department of health.  
  • Require face coverings for staff and customers. (5) We presently have sufficient masks in preparation for the Fall. We are prepared to procure additional masks upon reopening. Wearing masks will be mandatory.
  • Restrict number of employees allowed in kitchen area to allow for 6 feet distancing (25) There is sufficient square footage in the back of the house on any given shift to maintain 6 feet distance. The menu offerings will require only 1 to 2 employees in the kitchen which provide staff with spacing well over the 6 ft distancing requirement s. Employees must comply with NYSDOH sanitation requirements, use gloves when removing garbage bags and handling and disposing of trash, handle non- disposable food service items with gloves and wash with dish soap and hot water or in a dishwasher; take additional care to wash hands regularly. (25) Compliance will be mandatory and will be enforced by training and supervision.  
  • Equipment that must be shared such as cash registers will be sanitized frequently and prior to shift or staff changes. In the case of a positive test, plan on closing the dining hall/cafeteria for two days; conduct thorough cleaning in line with NYSDOH guidelines, discard any contaminated food; quarantine all employees on shared shift. (25) In the event of a positive test, the following activities will take place:
  • Dining services will close.
  • Communications will be sent to all individuals potentially exposed through coordination with our HR department and Students Affairs
  • Data from time punch system will be utilized to identify and alert any staff member who was potentially exposed.
  • Staff will be required to be tested.
  • All staff will adhere to the existing quarantine standards.
  • Deep cleaning will be performed of the entire space and any contaminated food will be discarded.
  • Throughout the time that dining services is closed, Dolphin Cove residents will be provided with MRE's. Dining Services has approximately a 3 weeks supply of MRE's. In addition, all dolphin residents have units equipped with a full kitchen and the availability of food services in the vicinity.


Computer Labs

Physical Preparation:

  • Shared keyboards in a student computer lab pose a particular challenge. For CSI’s measures to address this challenge refer to Operational Preparation and Cleaning Protocol subsections below (18)

Operational Preparation:

  • Computer labs will be open with limited capacity adhering to social distancing guidelines. A server based virtual environment will be implemented in order to access software from remote locations.  In addition, there will be some labs that will remain virtual where students can access applications remotely.

Cleaning Protocol:

  • For electronic equipment, CSI staff will clean following the manufacturer’s guidelines on each shift. If no guidance is available, will use alcohol-based wipes or soft cloths sprayed with disinfectant that includes at least 70% alcohol. (18)
  • CSI will encourage students to thoroughly wash their hands before using any computer terminal, we will distribute alcohol-based wipes for students to wipe the keyboard and mouse prior to using the equipment, and cleaning staff will disinfect high touch points at every shift. (18)

Conference Rooms

Physical Preparations:

  • CSI may consider utilizing any unused conference rooms as additional, individual workspaces to be used by staff to help meet physical distancing requirements for unvaccinated individuals in the office.

Operational Preparations:

  • All meetings should continue to be held remotely to the greatest extent possible.

Cleaning Protocol:

  • Conference rooms that are used will be disinfected on a daily basis at minimum. (34)
  • Disinfectant wipes or spray will be left in each conference room and employees will be encouraged to wipe down all surfaces and equipment (e.g., mouse, keyboard, phone) touched during conference room meetings. (34)

Dorms/Housing (for residential campuses)

  1. See “Institution Plans/ Dolphin Cove Residence Hall Re-entry Plan” for reopening plan. 


Safe use practices will be enforced on elevators by limiting the number of passengers to allow for appropriate social distancing. 

Physical Preparation:

  • CSI will post occupancy limits for elevators and mark places to stand in corners to encourage maximum spacing between occupants. In addition, elevator waiting area will be marked to ensure people waiting are maintaining proper distance.
  • Signage encouraging use of stairs will be posted. (15)
  • Hand Sanitizer will be provided when possible:
  • CSI will post signage to encourage use of face coverings, discourage any talking, and direct occupants to stand in the corners, facing away from one another.

Operational Preparation:

  • All elevators will be assessed for maximum capacity; if more than one person then appropriate signage will be displayed as outlined above. CSI will limit to capacity to comply with social distancing as per reconfiguration on 1.A Physical Distancing / Selected Diagrams for Reconfiguring Spaces. (34)
  • Signage encouraging users to avoid touching elevator buttons directly and instead use a pen or other object or consider wearing gloves will be posted. They will also remind users  to wash hands or use alcohol- based hand sanitizer afterward. (34)
  • CSI will require face covering before using an elevator.

Cleaning Protocol:

  • See B. Hygiene, Cleaning and Disinfecting for frequent cleaning of high touch areas, such as elevator buttons. (25)

Exterior Campus Grounds

Physical Preparation:

  • Ingress and egressCSI has limited use to the Victory Blvd entrance which has been used for both entrance and exit. CSI will consider reopening the back gate initially for exiting campus. Once the campus access and authorization process is revised, the back gate can be used for entering campus. (18)
  • Pole banner and bus shelter signs to be placed throughout CSI campus:

Pole banner and bus shelter signs to be placed throughout CSI campus:


Signage for the campus bus shelters showing two people practicing social distancing, separated by 6 feet.  The words, Social Distance appear at the bottom of the image                   A pamphlet entitled Help Protect Yourself and Other from COVID-19.  The image shows people practicing social distancing while waiting or sitting at the campus bus shelters and while seated on the campus bus.


Operational Preparation:

  • Refer to Section I.A for general guidance on Physical Distancing and Section I.C for general guidance on Operational Activity.

Cleaning Protocol:

  • Refer to Section II.B for general guidance on Hygiene, Cleaning and Disinfection.

Gyms and Fitness Centers, Including Pools 

The Campus Gym and Fitness Center will be opened. A separate plan for reopening of the pool and the basketball center will be included in the Athletics Resocialization Plan.

Plans allowing student-athletes to practice and play have been implemented. 

Athletic Training Room (ATR)

Based on CDC guidelines, social distancing for unvaccinated individuals should continue to  be practiced at all times based on facility capacity. Max occupancy for the ATR is 4-5 student-athletes. 

  • Student-athletes are required to schedule all treatments/entrance to the ATR via ARMS to keep the number of student-athletes to a minimum.
  • It is encouraged that student-athletes with symptoms stay home and inform the Athletic Trainer via phone or text. 
  • Unvaccinated individuals must wear a mask throughout the duration of time in the ATR.
  • Unvaccinated Athletic Training staff will wear a mask and gloves during hands on therapy on student-athletes.
  • All tables and surfaces will be wiped down and disinfected after each use.
  • Hot packs will be covered with towels to prevent reuse of sleeves. Towels will be washed between each use. 
  • Student-athletes should not congregate in the ATR unless being treated.

The Strength and Conditioning facility (The Tank) will follow CDC guidelines, NCAA Resocialization guidelines and the NY Department of Health guidelines for social distancing. 

  • Coaches will communicate directly with Strength and Conditioning coach to schedule functional unit workouts. Team lifts will be scheduled by coaching staff 1 week prior to desired time. This will allow student-athletes time for scheduling individual lifts.
  • Student-athletes with symptoms will be required to stay home and inform the Athletic Trainer via phone call or text. 
  • The use of hand sanitizer will be required before and after each training session.
  • Towels will not be supplied to student-athletes, they are encouraged to bring their own.
  • While waiting to start a session, it is mandatory for all unvaccinated student-athletes to wear a mask. 
  • Unvaccinated Student-athletes who are in close proximity during stretches  will be required to wear a mask. They will NOT be required to wear a mask when appropriate social distance is maintained or during intense exercise.
  • The first scheduled group of the day will assist the Strength coach with bringing out equipment and the final group will help return equipment inside.
  • Training sessions will end 10 minutes early to allow for appropriate cleaning of equipment and transition between groups.

Hallways and Stairwells

Physical Preparation:

  • CSI will place hand sanitizers, when practical, near elevators or stairwell entrances. (25)

Operational Preparation:

  • CSI will post appropriate signage about keeping distance and wearing face masks. 
  • CSI will discourage any lingering in hallways and stairwells by positing social distancing signs.

Cleaning Protocol:

  • Frequent cleaning of high-touch surfaces such as stairwell handles and railings will be conducted. (25)   


Physical Preparation:

  • Classes will be scheduled to remain within pre-covid capacities following current state and CDC guidelines. 

Operational Preparation:

  • CSI will prohibit sharing of resources between classrooms to the extent possible. (25)
  • If a course is held in-person, ensure that there is a remote instructional solution for any quarantined or high-risk students. (25)
  • Non vaccinated Students and instructors should wear masks while speaking or presenting. (25) Based on NYS and CUNY regulations and guidelines. 
  • Instructor will consider how attendance for each class should be scheduled and whether to implement staggered schedules or cohort groups which attend on different days. (25) Please refer to Section I.A, “Physical Distancing” and I.C, “Operational Activity” for more information

Cleaning Protocol:

  1. See B. Hygiene, Cleaning and Disinfecting

Lobby and Common Areas

Physical Preparation:

  • CSI will regulate the use of common areas with clear signage and may implement physical distancing measures in accordance with public health rules and guidelines. (5)

Operational Preparation:

  • Waiting areas will be configured consistent with current state guidelines (15)

Cleaning Protocol:

  • See B. Hygiene, Cleaning and Disinfecting for common areas (e.g., lobby, security check-in) (5)

Office Space

Physical Preparation

  • Refer to the general guidance and diagrams in Section I.A, “Physical Distancing.”

Operational Preparation

  • CSI will follow phased guidance in Section II.C, “Staged Reopening” for who should be required to return to the office. Shifts can be staggered, and office hours can be limited where possible to reduce capacity where unvaccinated and vaccinated staff are sharing an office space. Per the Chancellor’s memo of May 13, all campus offices will be open for some in-person services starting the week of August 2.
    Cleaning Protocol:

Cleaning Protocol:

  •  See B. Hygiene, Cleaning and Disinfecting. CSI will prepare basic hygiene protocols to re-open areas that have not been operated for a long time (HVAC filters, check for mold, flush plumbing, and run water in sinks to eliminate stagnant water). (25)

Rest  Rooms

Phyical Preparation:

  • CSI will post appropriate signage to encourage social distancing. Will provide a trash can by the door if the door cannot be opened without touching the handle. (5)
  • For single restrooms, provide signage and materials (paper towels and trash cans) for individuals to use without touching the handles, and consider providing a key so disinfection measures can be better controlled. (5)
  • Will place signs asking employees to wash hands before and after using the restroom. (5)
  • Will provide paper towels in restrooms and disconnect or remove hand air dryers. (5)
  • Will provide hand sanitizer when feasible at the door to restrooms. Will block off some urinals in multiuser men’s rooms to insure adequate distancing per diagram below. (15)
  • Consider reconfiguring usable bathroom space similar to the diagram below.

Operational Preparations: 

  • Cleaning Protocol: See B. Hygiene, Cleaning and Disinfecting


Back To The Top of The Page

 Operational Activity

Operational Considerations Involving Staff Scheduling and HR

  • Effective August 2, all campus offices will be staffed, utilizing CUNY’s Flexible Work Arrangements policy as needed and appropriate, those employees not scheduled to report to campus on a given day will continue to work remotely. A recent survey of our campus workforce revealed that roughly 90% of respondents agreed/or strongly agreed that they had the necessary equipment to work remotely. We will continue to work with staff to ensure that employees have access to training and equipment to continue to provide the expected level of service to students.
  • In anticipation of more people returning to the campus in the fall, Human Resources (HR) has sent communication to all faculty and staff asking individuals to contact their office if the individual needs a general or reasonable accommodation related to COVID-19. Faculty and staff with underlying medical conditions or other risk factors that may make their return to campus unsafe are encouraged to request an accommodation. Such requests are reviewed in accordance with CUNY’s Reasonable Accommodations and Academic Adjustments Policy, as well as CUNY’s Flexible Work Arrangements policy.
  • Prior to the campus closure in March 2020, HR worked with Departments to develop staffing models that would reduce interpersonal contact and decrease density on campus. CSI HR will review and update these plans in preparation for staff returning to campus. Importantly, each plan will be reviewed with the goal of ensuring a safe and gradual return, while ensuring students continue to have full access to all services.
  • For staff that report to campus, staggered schedules will be implemented. Faculty and staff who are at a higher risk of a severe illness will be encouraged to request medical accommodations.
  • HR will work with supervisors on modified working schedules prior to implementation of any modified schedule and will further inform employees how to make requests for schedule changes if a need arises.
  • Staff are to communicate with their manager or supervisor to determine when they will be permitted to return to campus, and what their schedules and responsibilities are.
  • HR will work with CUNY labor relations to modify work policies to ensure that hybrid teams (i.e. with some personnel in-person and others remote) can function effectively during the return to in-person work


Operational Considerations for Grading Policies and Academic Support

  • We will adhere to the Academic Policies, Requirements, and Deadlines on the Guidance on Academic Continuity to campuses for the most up to date information on grading policies and academic support.
  • The Student Success Re-Entry Subcommittee is composed of nine members representing a cross-section of CSI’s faculty, staff and students. Its charge is to:
  • Determine how student support services will transition from an entirely online mode of operation to phased on-campus services. Determine how to maintain a safe, socially distanced environment for students as they return to campus.

To fulfill this charge, the committee initially compiled a list of the principal providers of student services to assess their need for an in-person presence on campus. In all, 52 units were identified, ranging from tutoring centers to the health and wellness center, the bookstore, and the library.

The committee then categorized the offices into two broad groups: those that required staff services to be carried out on campus, and those that necessitated in-person contact with students. Its members developed and distributed a survey to each of the stakeholders, collecting relevant data such as the number of students served, length of contact, and estimated frequency of visits. The survey results showed that approximately 16 areas indicated a need for face-to-face student contact in the fall semester.

The committee’s next step was to contact each unit that expressed the need for in-person service provision. The members followed up on the survey responses, assisting with planning and recommending best practices in formulating relevant re-entry strategies. In some cases, the committee determined that the request for face-to-face student contact could be addressed through contactless means, and it will continue to work with each area to implement such systems. In every case, the committee recommends that all student services be administered by appointment only and that the offices carefully follow established protocols for their safe provision.

The following section lists the areas identified in the survey that indicated a need for in-person student services.

Areas that identified need for face-to-face student contact in the fall in the survey

A. Dining Services:

  • Campus Dining will be open for our Dolphin Cove residents, staff and faculty that are on campus. In order to comply with both the mandatory and recommended best practices from the local state, city and CUNY guidelines, the 1C servery has been modified to allow for no- and low-touch points, limited one-way directional flow with 6 feet markers, other signage and communications as needed, a limited menu with meals packed in “to-go’ packaging only, provision of PPE for staff, adherence to cleaning, hygiene and disinfection protocols.
  • All other operations are planned to open for the fall semester. (Cyber Cafe in 1L, Dolphin Express food cart in 1P or the Park Cafe restaurant in 1C).
  • An online mobile ordering software was purchased and implemented during the spring semester. Participants are now able to order from their hand-held mobile device and pick up packaged meals in 1C or have them delivered as a further means or reducing occupancy within 1C. 

B. Parking and Dolphin Cards: 

  • CSI has purchased software that will allow us to operate online. For those who have to report to campus there will be limited window hours, (Plexiglas installed for the interactions). Credits for last year’s payments will be issued, so it is expected that there will be extremely limited need for anyone to have to report to pay for a parking decal for some months.

C. Library: 

  • Most services will continue to be offered online, i.e., the LIB102 course, one-stop service, on-line reference (24/7), access to data bases and other online materials.
  • Faculty are being encouraged to use OER, used books, limited chapters in books. 1L220A will be opened to accommodate CUNY’s Hyflex pilot.
  • See section “Operational Considerations Involving Course Scheduling”, Task 3 for more details.

D. Bookstore: 

  • Orders over $49 will qualify for free shipping. For any $49 that there will be a charge of $5 for shipping. It is anticipated that this will result in minimal need for in-person pick up. Contact-less pick up options are currently being developed. Any in-person services are planned to be appointment-based and will comport with the campus screening measures.
  • Only a very small number of students are expected to request to bring in books to sell or return rentals from the spring, as there is the strongly encouraged possibility of using shipping to return these books.

E. Center for Recreation/ Athletics: 

  • With rentals CSI is complying with the guidance already put forth by CUNY/ Central – submitting any proposed rental for approval; each rental having to provide a safety plan that comports with existing State and CUNY guidelines.
  • Athletics policies are addressed in the CSI Athletics Department and Facilities Resocialization Plan.

F. Tutoring, incl. Media Lab: 

  • Several departments found online tutoring to be successful over the last three semesters and plan to continue in that modality for the near future. These areas include Accessibility, Computer Science, Mathematics, Modern Languages, Nursing, SEEK, and Writing. They have used resources such as Blackboard Collaborate Ultra, Zoom,, scanned documents, as well as services provided through their own departmental webpages. All of those offices will be also staffed for in-person services beginning in August 2021.
  • The Office of Academic Support (OAS) will also continue their large online tutoring offerings via Blackboard Collaborate, as well as programs on their webpage. 
  • Media Culture Tutoring (Building 1P) is expected to be accessible in person for the Fall and will continue to operate online utilizing Zoom, Microsoft Teams, and Skype for screen sharing. Learning online as to how to operate the audiovisual gear is not fully supported, and other methods of providing guidance will be offered only to students who are unable to participate in such training in-person.

Adobe Creative Cloud software used by a variety of classes.   Computer labs will be open with limited capacity to access this software as well as a few virtual labs. In addition, students will eventually have the ability to access Adobe software virtually through a server. Students identified by their campus as being enrolled in a class requiring the use of Adobe Creative Suite, can install Adobe locally on their personal computers.

G. Testing:

  • Testing will continue to be administered remotely, and in-person by prior appointment. This includes ATB, NLN, ESL, CLEP and CSI-specific placement exams. 

H. Center for Global Engagement:

  • The Center for Global Engagement has moved nearly all services to remote delivery and will continue to offer services through that mode along with in-person services starting in August 2021.  To accommodate delivery of services in a remote environment forms and other materials have been converted to html or PDF format and placed on the web.  Students and others needing services will be able to contact the office in person during office hours, and through email, phone (voicemail), social media accounts, and fillable request for information forms. Students will be able to submit copies of immigration documents, visas, passports, and other materials through the website or through email. All Personally Identifiable Information (PII) will be collated in a secure manner (we maintain a secure website for the uploading of this information) whenever possible. In cases where PII is shared via email TO a CGE employee the information will not be further transmitted without first securing the information using strong passwords and/or other encryption methods whenever possible.  In cases where documents cannot be transmitted electronically and are too time sensitive for the US postal service, s, staff from CGE will also meet face-to-face as needed with students, scholars, or visitors through appointments. Gatherings and meetings will be limited to comply with NYS distancing guidelines and other guidance from the Campus.

I. Student Life – WSIA Radio and Food Pantry: 

  • WSIA will have a daily show slot from approximately 12pm-2pm where one DJ will be broadcasting on the air. They are expected to be at the front gate at 11am. They are expected to be off the air and exited the campus by 3pm. They request to have their Chief Engineer do a show at least once a week (or if possible, in her office once a week) so they can ensure equipment is working properly on a weekly basis.
  • The food pantry will continue to function in the fall and likely in the same format as the one that is currently being followed: twice a week by appointment. If by any chance the college goes to on-campus learning, dates and times the food pantry can be adjusted for appointments accordingly.

J. Registrar:

  • The Registrar’s office will provide staff presence on campus, including limited in-person contact with students. At present, most of its functions will continue to be conducted remotely online, by mail, or by telephone. . Students needing in-person documents, such as enrollment verifications, will be served on an appointment-only basis within a restricted schedule. 

K. Bursar:    

  • The Bursar’s Office has continued to provide student support services through online, telephone and mail modes of communication.  Online services include emailing and electronic payment options.   
  • With many requests for an in-person payment option and the campuses' focus on improving collections, the Bursar’s Office will provide in person student services.  To ensure compliance with social distancing requirements and sanitizing requirements, window payment hours of operation will be limited. Student and staff contacts will be prevented since windows are completely enclosed and staff will be required to wear gloves while counting currency.   Cashier stations will be limited and spaced by no less than 6 feet apart and wiped down periodically with sanitizing wipes.  Public safety will help maintain distancing of any students waiting to make payments when necessary and seating in the lobby will be spaced 6 feet apart.  
  • Policies and procedures will be reviewed upon opening to ensure updated compliance with all the latest federal, state, city and University policies.

L. Women’s Center:

  • The Women’s Center will continue to operate mostly online but limited in-person hours will be available by prior appointment.

M. Student Support around Technology:

  • Information Technology (IT), Student Success and Facilities have been closely coordinating in the effort to identify student need and provide for technology    Chromebooks; hotspots; headsets; etc.) in order to access course material and services:  a virtual helpdesk and training rooms are available to provide remote access to IT services. 
  • Many smart classrooms will be equipped with technology in order to support simultaneous /face-to-face instruction 

Funds have been requested to purchase peripheral technology that would support web conferencing 

CSI Navigate based appointment system

CSI is in Wave 1 of the EAB Navigate implementation, called CSI Navigate locally. In addition, CSI has been working with EAB to configure CSI Navigate in a way that all in-person student interactions during the fall, while CSI continues to operate remotely, will require making an appointment through CSI Navigate. This can be student, staff or faculty initiated, and will allow the student to commit to a timeslot and location. It can be combined with a kiosk-function to register a student “check-in” at a given location, depending on specific office requirements. In addition, the system will record an “appointment summary” entered by the respective staff member. This way, all student-staff interactions will be recorded with respect to time, location and person, allowing for easy contact-tracing. The students will use the system either through a phone app or a web-interface.

Operational Considerations Involving Course Scheduling

  • For updated information regarding Instructional Modalities and Course Scheduling CSI will follow protocols and directives provided in the memos provided by CUNY Academic Affairs entitled Guidance on Academic Continuity to campuses.
  • Consistent with ongoing guidance from CUNY Central and in collaboration with the Provost and Deans, the Registrar’s Office will continue to:
    • Update the schedule of classes to reflect fall, winter and spring section offerings with appropriate days, times (if needed), instructor names, mode of instruction (in-person, hybrid, or online), and an appropriate description as requested by the deans and this committee;
    • Maintain the academic calendar for the term and make updates as situations warrant;
    • Provide regular updates to the College community regarding calendar revisions;
    • Offer guidance on revisions to and/or releases of new academic policies; 
    • Ensure that any updates necessary for the College catalog are completed in a timely fashion for the appropriate semester(s); and
    • Enforce all academic grading rules, policies, and procedures, in the interest of preserving academic integrity.

The CSI Academic/Curriculum Subcommittee of the Campus Re-Entry Committee, comprised of the members shown in Table 1, was charged with “Making broad recommendations for how to maintain instructional continuity as CSI transitions from its current primarily distance education mode to resumption of some on-campus instructional activities. ”  To accomplish the work of the committee, we identified four tasks:  1. Clarifying F’20 Mode of Instruction, 2. Ensuring Safety for On-Campus Instruction, 3. Ensuring Equity for all Students, and 4. phasing in Additional In-Person Instruction. Details of the processes used for each task are provided below.

Task 1: Clarifying Fall 2021 Mode of Instruction

Fall 2021 course offerings for CSI comprise 2242 sections.  Of these, 1111 classes are currently listed as “Online” (O), 233listed as “In Person” (P), and 896 listed as “Hybrid” (H) in the beginning of August.   The CSI Registrar is working with the Provost, the Associate Provost the School/Division Dean, and the chairs to increase the in person and hybrid course offerings to a target of at least 1200 hybrid and in person courses for Fall 2021.

As we continue returning instructional activities to campus, instruction will be concentrated in buildings which are scheduled for existing hybrid courses that require the least infrastructural repairs and modifications to meet minimum guidelines specified.  Ideally, all academic buildings, except for 2M, will be available for at least some in person instruction for Fall 2021.
The St. George Campus re-opened in late Spring 2021 and is now available for instruction and quiet study spaces for students with mandated social distancing and limited hours.

Task 2: Ensuring Safety for On-Campus Instruction

Instructors will be notified by August 16 that their F’21 courses have some approved on-campus instruction.  All faculty with hybrid or fully in-person instruction will be required to do the following prior to the start of the semester:

  • Prepare and distribute a class syllabus with the following information:
    • The list of specific dates, times, and locations when students are expected to be on campus.
    • The notification that mandatory vaccination will be required to attend classes on the CSI campus.
    • The contact information for whistleblowers to report non-compliance
    • An explanation of s alternatives for students in vulnerable populations who opt-out of on-campus visits, or who are required to self-isolate during the semester. 
  • Prepare course materials for students who cannot attend in-class meetings or for a rapid return to remote instruction in the event of a campus shutdown.

Task 3: Ensuring Equity for all Students

In addition to making preparations for the majority of courses that will have some -in-person contact, our subcommittee will continue to work with the Online Instruction and Continuity Committee, Office of Information Technology, and the Library to ensure that all students will have sufficient resources for remote instruction this fall.  

The Library will be reopening for student, faculty, and staff use in addition to continuing to provide remote access to research and instructional materials for students including:

  • Some sections of LIB102, “Beyond Google: Research for College Success.” 
  • One-shot instruction sessions scheduled with faculty teaching at the undergraduate and graduate level during the time their classes meet will be taught through distance learning in a synchronous or asynchronous manner as requested. In-Person training will also be available by appointment. Library faculty will create tailored, discipline-specific lessons for teaching students research methods and identifying credible information and library materials to complete their research assignments.
  • The library has developed a suite of video and interactive tutorials to teach information literacy concepts and skills.    
  • 24/7 on-line chat reference to address questions from patrons and a consultation form to schedule a more in-depth research inquiry.
  • Free online alternatives for scientific calculators at the Reserve Desk

Additionally, the Library has been working with faculty and students to ensure access to textbook materials and media by:

  • Continuing to promote the use of free Open Educational Resources (OER) as an alternative to print textbooks.  This effort is being supported through an OER incentive grant and a dedicated faculty OER Coordinator in the Library Department
  • Encouraging faculty to consider assigning older editions of textbooks that can be purchased at a much lower cost.  
  • Encouraging faculty to scan required chapters of their assigned textbooks and upload them into Blackboard for student access using the guidance outlined by the CUNY Copyright Committee 
  • Making DVDs and other media available online through the Library’s live-streaming platforms

Task 4: Phasing in Additional In-Person Instruction

Our subcommittee will remain active during the F’20 semester and will work closely with the Campus Preparedness/Safety subcommittee to plan a coordinated effort to phase-in additional buildings for the winter and spring sessions of 2021.  We will use the same approach outlined in Task1, with the goal of opening additional campus buildings for instruction in the spring semester. 

The following prioritization scheme determined by our subcommittee will be used as we phase-in additional courses in the winter and spring:

  • (a) Phase 1: Accredited programs with documentation of in-person meeting requirements
  • (b) Phase 1: Clinical programs requiring contact hours
  • (c) Phase 2: Laboratory or studio-based courses without suitable online alternatives
  • (d) Phase 3: Capstone courses which require in-person activity, or courses which need to meet only for one or two in-person exams.
  • (e) Phase 4: All other courses

Operational Considerations Involving Individuals on Campus

  • No one will be allowed on campus without possessing proof of vaccination or a negative COVID-19 test within 7 days of entry or proof of vaccination. 
  • All individuals reporting to campus will be reminded of the requirement to always carry their CUNY ID.
  • Employees will be advised of the current protocol for face coverings. 
  • Unvaccinated employees will be further advised to remain masked and maintain social distancing as required by state law and CUNY policy when operating on campus. 
  • CSI maintains a confidential reporting line on its website where people may confidentially report violations of College and CUNY policies.
  • Employees and students will be reminded to use the link on the CSI website to report issues with non-compliance with social distancing, hygiene, or safety practices.
  • Importantly, the College will be sending repeated reminders on the importance of compliance with health and safety protocols as a way to keep our entire community safe. 
  • Members of the campus community will be asked to observe the honor system in complying with mask requirements and will be told to stay home when they are sick.  
  • All members of the campus community will be instructed that failure to comply with health and safety measures could result in restricting or suspending their access to campus. 
  • All members of the campus community will abide by CUNY’s testing policy and procedures.
  • All individuals working on campus through DASNY on NYS Construction projects will abide by . 
  • If employees commute to work via public transportation, they will be advised that they may work with their supervisor and human resources to adjust their schedule pursuant to CUNY’s Flexible Work Arrangements Policy to reduce their potential exposure to COVID-19 by commuting during non-peak hours.
  • Employees will be reminded to follow CDC guidance on protecting yourself during transportation, including:
    • Wearing a facial covering; 
    • Wearing gloves if you must touch high contact surface areas such as turnstiles and handrails; 
    • Dispose of gloves and wash your hands when you report to campus. 

Operational Considerations for Vulnerable Populations

CSI will evaluate multiple approaches to serving their vulnerable populations, including:

  • Offering options for faculty and staff at higher risk for severe illness  through the medical accommodation process, flexible hours, offering options, to the extent possible, for students who cannot get the vaccine and are at higher risk for severe illness . All faculty who offer some in-person instruction have been asked to address how they will provide instruction to at-risk students temporarily unable to participate in person. 
  • Having faculty and the Advising Center (Educares) check in with students as frequently as possible and work with student affairs to report safety and welfare concerns to respective agencies (25).
  • Consistent with applicable law, HR and the Registrar will continue to practice  policies to protect the privacy of people at higher risk for severe illness regarding underlying medical conditions in compliance with applicable federal and state privacy and confidentiality laws (9).
  • Providing technology and support needed in classrooms for streaming, video recording, etc. (1). Up to 75 classrooms in which in person instruction takes place will have capabilities for streaming and recording lectures/labs for at-risk students.
  • Expanding access to broadband and technology to close the digital divide (4). We are exploring the possibility of setting up wifi hotspots in one or more CSI parking lots.
  • Recording faculty lectures for students to “attend” on their own, with smaller group classes in which professors provide help with homework assignments (23).

Operational Considerations for Mental Health and Welfare / Student Services

Counseling Center   

  • All students have virtual access as needed to the Counseling Center to minimize the interruption to the learning environment caused by mental health concerns.  Video and telephone counseling are available, medication services continue, same-day drop-in virtual appointments can be made, and after-hours services remain in place.  In addition, the virtual group program will commence once the semester begins.  The Center has cataloged helpful information and tools focused on coping during COVID-19 and has ramped up its social media presence to better connect with students.    Beginning fall 2021, there will be limited opportunities for in-person counseling, prioritizing students for whom the virtual environment is not feasible and students having a crisis on campus.

Health and Wellness Services

  • Health and Wellness Services, including the Student Health Center, are also available to all students virtually.  Health and Wellness will continue with offers telehealth visits --a safe and easy way to connect with the nurse practitioner and nurse via secure video. The provider will assess and evaluate your condition and/or concern. In addition, students will be able to have a physical exam for programs, sick visits, consultation, or STI testing.  In the case of confirmed or suspected cases of COVID-19, the Student Health Center will remotely monitor students daily via temperature checks and symptom screening, and they may recommend and help to coordinate a visit to a medical provider for an in-person clinical evaluation if severe symptoms present.  The Student Health Center developed a relationship with a local urgent care facility to make this coordination easier. 
  • Faculty and Staff will be encouraged to utilize the services of the CUNY Employee Assistance Program (EAP)/ Work/Life Program CCA@YourService, an individualized resource for providing practical, around-the-clock information and assistance to manage daily life.  Employees will be reminded that CCA@YourService provides emotional health and wellness support, and confidential counseling to employees, as well as their household and family members for free, 24 hours a day, 7 days a week. Contact information will be provided (including telephone TOLL-FREE: 800-833-8707 and website information WEBSITE:; Company Code: CUNY) 
  • Communications from Human Resources will be sent periodically to all faculty and staff to remind them of this resource and to notify them when the EAP hosts health and wellness seminars, webinars, and trainings that they could attend virtually. 
  • In addition, staff and faculty will be reminded that NYS provides free online mental health services for New Yorkers. The helpline is staffed by trained volunteers, including mental health professionals, who have received training in crisis counseling related to mental health consequences of infectious disease outbreaks, typical stress reactions, anxiety management, coping skills, and telephonic counseling. Employees will be advised that helpline is accessible to New Yorkers who are deaf or hard of hearing, and to non-English speaking callers, through the Language Line. The hotline (1-844-863-9314) will be provided.
  • Student Affairs and Human Resources will continue to send communications to the campus about the importance of being vaccinated before returning to campus and will provide resources that advise where they can be vaccinated.
  • Our communication plans include town halls and webinars with local health providers from Northwell to encourage vaccinations and address any questions.

Operational Considerations for Student Life

Offices in the Division of Student Affairs will be open five days a week.  There will be opportunities for face-to-face interactions.  The level of interactions is will be based on the status of the COVID-19 virus locally.  Vulnerable populations and student leaders will be prioritized for those interactions.  Additionally, any in-person student meeting must be scheduled. Many services will continue to be offered remotely. 

In accordance with CUNY rules, all students, staff and faculty who are not fully vaccinated are required to wear appropriate face coverings and maintain social distance while engaging in student life activities while on campus. 

General Protocols for Student Health, Safety, and Well-being: 

Student Engagement

  • Regardless of where our students reside—in CSI housing (Dolphin Cove) or off-campus—we are committed to providing programming and support that enhances connections, belonging, and community.  Student Life is working with campus partners to develop new strategies for creative, virtual socializing, and programming, including the use of outdoor spaces. .  If required, will submit a plan to CUNY Central for approval before engaging in major outdoor activities.  
  • Registered student organizations and clubs, Student Government, Campus Activities Board-sponsored events will include in-person and virtual events.  Should any entity wish to have an in-person event, whether on or off-campus, that entity must submit a safety plan to the Director of Student Life for that activity to ensure it meets CDC and other public health guidance regarding physical distancing, assembly numbers, and face coverings/masks, if needed. 

New Student Orientation

  • In an attempt to make the onboarding process seamless for our incoming students, CSI utilized Blackboard (Bb) to administer virtual New Student Orientation (vNSO) (following a similar format used for the virtual CSI Advisement and Registration Training (vCART) process). During vNSO, students will go through a module, which consists of an official welcome to the College and eight chapters addressing various (and vital) information. Each chapter concludes with a short quiz to assess the understanding of the corresponding subject. We have included as much video content as possible to recreate the in-person NSO experience and content.  We also feature live small- group virtual sessions with New Student Mentors.  Furthermore, we have used the opportunity this challenge has provided to showcase our best presenters, test knowledge, and maximize student participation.    

Vulnerable Students

  • We must still plan for students who start the semester taking in-person classes but need to transition to remote learning due to COVID-19.  Thus, all faculty are encouraged to provide flexibility so that students requiring the need to learn remotely can do so.

Counseling Center

  • All students have virtual access as needed to the Counseling Center to minimize the interruption to the learning environment caused by mental health concerns.  Video and telephone counseling are available, medication services continue, same-day drop-in virtual appointments can be made, and after-hours services remain in place.  In addition, the virtual group program will commence once the semester begins.  The Center has cataloged helpful information and tools focused on coping during COVID-19 and has ramped up its social media presence to better connect with students.   Beginning fall 2021, there will be limited opportunities for in-person counseling, prioritizing students for whom the virtual environment is not feasible and students having a crisis on campus.

Health and Wellness Services 

  • Health and Wellness Services including the Student Health Center are available to all students.  Health and Wellness will continue telehealth visits --a safe and easy way to connect with the nurse practitioner and nurse via secure video. The provider will assess and evaluate your condition and/or concern. Students will be able to have a physical exam for programs, sick visits, consultation, or STI testing. To make an appointment, students email and provide a telephone number where you can be reached.  In the case of confirmed or suspected cases of COVID-19, the Student Health Center will remotely monitor students daily via temperature checks and symptom screening, and they may recommend a visit to a medical provider for an in-person clinical evaluation if severe symptoms present.  

Center for Student Accessibility

  • The Center for Student Accessibility (CSA) continues to provide students with the same quality of service, including the provision of academic accommodations, in virtual formats, including meeting and corresponding with their advisors and counselors by phone, email, Zoom, and Microsoft Teams.  Furthermore, CSA had moved many of its processes electronically before COVID-19 and are now are able to serve students while fully remote, including all services in addition to programs and presentations that can be provided virtually and in person, e.g., interpreting, CART services, tutoring, note-taking, orientations, and presentations.  All staff members can access student records through CUNYfirst and case notes through Titanium.  CSA was recently able to purchase 30 brand new laptops for student and staff use to which assistive technology software will be added to the devices based on need.  The Assistant Director of Assistive technology (ADAT) will work with students to meet their needs and continue to provide training opportunities. Students' confidentiality will continue to be maintained, and consent forms remain the same remote.  CSA will also offer in-person services starting in Fall 2021. Students will meet with CSA staff by appointment only for  on-campus meetings .  CSA will continue to recommend professors record their asynchronous classes to provide the best practices of Universal Design and assist with the retention rate in the classroom.  Lastly, CSA staff will also follow all hygiene protocols, including mask-wearing, social distancing, and adequately disinfecting surfaces.  

Veterans Support Services

  • The Office of Veteran Support Services (VSS) will continue to provide high-quality services to Veteran students virtually and in-person during the fall semester 2021.  In addition to assisting individual students with their needs as they arise, VSS will continue to leverage technology to keep students connected to the office and one another via Zoom and via a live chat option as well.  In addition, VSS collaborates with campus partners to develop Town Hall meetings and CUNY Veterans Office presentations specifically for Veteran students.  Such sessions are recorded to be shared with additional students.

Food Pantry

  • The CSI Food Pantry continues to be available to all students who are experiencing food insecurity. The Pantry is open two days/week by appointment. The details of this are sent to all in a reminder email each week. If a student is unable to make an appointment during the scheduled days, special arrangements can and will be made. If a student has any questions or concerns, they can email

Student Life

  • The Office of Student Life recognizes the importance of providing students with opportunities to engage in co-curricular and out-of-the-classroom experiences. We have and will continue to offer virtual events using Zoom, Microsoft Teams, and other methods. Clubs and organizations continue to meet using the same programs. Students can stay connected to what is going on by using CSI Connect (, downloading the CORQ app or emailing

Childcare Center

The Childcare Center is open and providing quality childcare services to our student parents. 

  • Student Access to Campus for Services
    • Walk-in/drop-in services will resume beginning Fall 2021.  Some services may also be available remotely.  
  • Education and Communication
    • All students taking in-person classes or residing on campus will be required to complete training that outlines the College's health measures and cultivates a culture of compliance, including effective hand washing, the purpose of social/physical distancing, proper use and care of face coverings, and tips on ways to care for yourself and others.  
  • Support for Faculty Teaching In-person
    • The College will provide information and professional development sessions, prior to students' return, on the new health measures, protocols, resources, classroom management issues, etc. These sessions will offer an opportunity for faculty members to understand the new requirements, learn who to contact if a student reports a positive COVID-19 test or has symptoms, and ask questions. 

Building a Culture of Compliance

  • CSI will promote a culture of compliance with community health standards. These policies will be clearly communicated through a coordinated campaign via various means and mixed media. This includes information about the honor system for those who are unvaccinated to wear face-coverings and maintain social distances while on campus.  Consequences for violating said standards must also be clear and concise and will be included in College communications as well.  (These sanctions will be determined in accordance with the Article XV of the CUNY Bylaws and the Henderson Rules.)  
  • Every student coming to campus must live up to the new expectations to ensure the safety of the broader collective and remain a participant in on-campus activities.  CSI may require students to sign a pact indicating their willingness to participate in our culture of compliance and acknowledging the consequences for failing to abide by the expectations. 
  • The Office of the Vice President for Student Affairs (OVPSA) and the Office of Public Safety will work together with faculty and staff to ensure they understand the new community standards.  To this end, the OVPSA will develop training tools that will include the new standards, guidance for de-escalating difficult situations, and protocols for reporting noncompliance.  Faculty and staff will contact the Executive Director of Student Affairs with issues of student noncompliance.  Furthermore, the College will also provide tools  for educating students about the new expectations as well as proper usage and disposal of PPE. 

Community Standards:

  • Face coverings – All unvaccinated individuals who are on-campus must wear a face covering that comports with CUNY guidelines.
    • Any unvaccinated individual who may not be able to wear a mask due to a medical condition, must seek a reasonable accommodation under the CUNY policy.
    • The College may supply individuals with a mask if they do not have one while on campus. 
  • Social distancing – All unvaccinated individuals must follow the current rules of social distancing while completing their activities on campus.
  • Stay home if feeling ill – All individuals who are feeling sick with COVID-19 related symptoms will be expected to stay home and return to campus when feeling better.  Similarly, if a member of one's household is not well with COVID-19 related symptoms, it is also expected that an individual stay home.  A residential student who feels ill with COVID-19 related symptoms should remain in their private bedroom and immediately contact their Resident Assistant (RA) or the RA on-duty.
  • Exposure to COVID-19 – Any confirmed or suspected case of COVID-19 regarding a student must be reported to the Student Affairs Liaison, who will coordinate services to students including:  food, medication, and academic accommodations.  The Student Health Center will conduct daily check-ins with these students for temperature reports and symptom screening.  Student Health Center staff will coordinate off-campus clinical evaluations, if warranted.


Areas of Focus:

We have developed a plan to communicate timely and accurate information to the students regarding:

  • Guidelines for mask-wearing and general hygiene.
  • Community standards related to behavior on-campus and off-campus.
  • Behavioral expectations and stated consequences related to adherence to mandates once on-campus.
  • Information about on-campus resources related to health, safety, and well-being.

Modes of Communication:

We will utilize all avenues for communicating important information and priorities to students. Our main routes to communicating with students will be:

  • Email blasts to all student email accounts.
  • Use of social media with consistent messaging and hashtags.
  • Video messages and links to valid information on updated college web pages.
  • CUNY-Alert text messaging system in emergent situations.
  • Adequate and strategic signage on-campus.
  • Creative messaging modes: masks with CSI logo, use CSI mascot to send messages, a campaign featuring campus influencers, student leader involvement, contests, etc.
  • Direct person-to-person contact when needed related to emergent responses to health crises.

Critical Strategies:

There needs to be essential coordination throughout our institution so that our messaging and communication is effective and consistent. These critical strategies need to be followed:

  • Cultivate a culture of compliance through positive reinforcement at all levels when mandates are followed.
  • Messaging needs to be clear, consistent, and correct. Communication needs to be frequent and responsive to students' concerns - especially as it relates to academic matters, registration, the availability of student resources, access to student services (on-campus and off-campus), etc.
  • "Top-down" and consistent messages regarding matters impacting students.
  • We will be deploying messages about the importance of mask-wearing – all areas of the College could develop their own approach to promoting mask-wearing via social media and with consistent hashtags.  Lots of messaging could be done before campus re-entry to promote our areas of focus.
  • We may want to reach out to Staten Island community partners to help promote mask-wearing.
  • We may need to employ experts who can assist in branding, web design, signage, etc.

Operational Considerations for Technology   

Information Technology has been proactive in providing accommodations in support of a remote learning environment. The following outlines specific items that have been completed or are in process in support of our educational and safety efforts in the fall: 

  • Device distribution e.g. Chromebooks) to students who require technology to access course material and services. Students taking an online/hybrid course will receive a link to an online form where they can submit their request for a device. Students will be able to pick up the device during a scheduled time; in the event a student cannot pick up the device then Operational Services will accommodate by shipping.  Broadband access – submitted a funding request to purchase hotspots for students to access the Internet from a remote location if they have limited or no broadband access.
  • A server based virtual environment will be configured to accommodate access to software from a remote location. In addition, virtual labs are available to accommodate software. Any labs configured for virtual access will not be available for in person student use. 
  • Continue training opportunities and instructional design support for faculty to leverage technology to develop online course content and the use of hyflex learning.
  • Continue to provide training to faculty on web conferencing technology that would support the recording of course content to be accessible in an asynchronous modality. 
  • Continue to provide virtual helpdesk and training rooms to provide remote access to IT services.
  • Purchased peripheral technology that would support web conferencing (e.g. web cams, headsets) 
  • Outfitting approximately 75 classrooms with technology to permit hyflex learning, which will allow students to participate remotely and in-person/hybrid classes.
    • Software for virtual labs and server based virtual environment – waiting on hardware to configure server based virtual environment. Performing an assessment to determine software that can be server based. 
    • Assessment – Respondus is implemented to exam proctoring (e.g.Respondus). 
    • Update physical classroom and campus infrastructure as needs for online learning .
    • Equip/prep classrooms for online learning (25)
    • Equipped classrooms to accommodate hyflex learning
    • Plan to increase Wifi access on campus for students without access to laptops to do remote learning (25)
    • Augment the capacity of the IT Helpdesk to support both on campus and online students/faculty (25)
    • Bolster bandwidth on-campus and monitor bandwidth and data security infrastructure as digital activity rises (25)
  • Campuses have already been addressing many of the above considerations via “stopgap” solutions for remote learning, but should also consider what will need to be bolstered in creating long-term solutions (25)
    • Multi-factor authentication: Institute to securely enable work from home (25)
    • Security and endpoint monitoring software: Implement to detect new and novel strains of malware and catch data related incidents before they result in breaches (25)
    • Waiting room acceptance protocols and passwords for virtual meetings to ensure only invited guests are able to access chats and videos (25).

Operational Considerations for License Use of Campus Facilities

In support of the College’s mission of Borough Stewardship, CSI is planning to have limited rental use of campus space and facilities in the fall for those activities that have been approved by NYS and can meet the guidelines set forth by CUNY and State and Local authorities.

Proposals to use campus space will have to include a safety plan that meets NYS and City Department of Public Health and University policies and guidance regulating the health, safety, and welfare of the University’s faculty, staff, students, and the general public. Additionally, proposals will have to address the licensees plan for promptly reporting to the College and virus outbreak among attendees and other incidents occurring during their operations or activities while on campus and thereafter.

Any proposed agreement will employ the newly developed license agreement prepared by CUNY Legal and will include the COVID 19 Addendum. Any license agreement will provide that:

  • The cost and care of the safety and security of the licensee, its personnel, guests and invitees will be the responsibility of the licensees. No responsibility will be borne by the University, CSI, or a college related entity.
  • CSI will not be required to incur any additional responsibilities that may directly or indirectly strain campus or University resources, including Public Safety services.
  • Licensee will be fully responsible to provide for the sanitization and restoration of campus property and facilities.

Proposed agreements will be sent to CUNY’s Office of General Counsel for approval prior to the execution of any agreement.

Additionally, the College will report any violation or breach of terms and conditions of any short term facility use agreement to the Office of General Counsel.

At this time, possible use of campus facilities include:

  • The Tennis Center
  • Limited operating hours for the Barnes and Noble bookstore in the event the campus dorms are open
  • Use of outdoor campus space by the Metropolitan Transit Authority PD for candidate screening in addition to use of soccer fields for practices
  • Some pool rentals

Operational Considerations for Reclosing in the Event of an Outbreak

These guidelines reflect the process previously followed by the campus and CUNY campuses in closing the university pursuant to New York State COVID-19 response guidance.

As we reopen we will likely have positive cases.  As we have outlined above, we will implement the following measures to ensure the wellbeing of our campus community:

  • Screening system
  • Campus signage
  • Cleaning and disinfecting protocols,
  • Reporting protocols
  • Resources for Faculty, Students and Staff


Should the CSI campus need to close campus-based operations after reopening, the same governance structure will apply as laid out in the reopening section of the guidelines. Pursuant to that structure, CSI will review and modify as appropriate re-closing plans (following the guidelines set out herein). These plans will be submitted to the Chancellery/COO’s Office for review and approval.

Any decisions to shut down will begin with the Campus Coronavirus Liaisons who will report daily to the Campus Reopening Committee and to the Chancellery/COO’s Office on COVID-19 exposures. This data, along with local and state data and guidance, will guide the campus working with the Chancellery/COO’s Office’s on decisions as to closures. If the CUNY Board of Trustees calls for partial or full closure, CSI will implement existing plans for closure, requiring only essential personnel to report to campus to ensure:

  • the maintenance of plant operations,
  • public safety and security of the campus,
  • a safe and organized move out of dorm residents from Dolphin Cove.

The essential personnel for these limited activities have been identified and advised of their status as essential personnel in the event of a closure.

  • While CSI’s intention is to move forward and bring more activity back to campus over time, we will continuously monitor external sources:
    • Federal, New York State, and New York City regulatory guidelines and mandates 
    • Infection/health system status at the local, state, regional and nation-wide level (25).
    • Status of resources and infrastructure to combat contagion (e.g., PPE, health system capacity, testing and tracing) (25)
    • Compliance of greater public with COVID-19 protocols (e.g., group gatherings, social distancing) (25)
    • Reclosing status of the 2 neighboring universities on Staten Island – St. John’s University and Wagner College (25).

Internal monitoring criteria that will be monitored and reported to CUNY include: 

  • Spread of infection on campus (i.e. via data reported by Campus Coronavirus Liaisons - metrics on current caseload, new flu-like symptoms, spread) (25)  
  • Status of resources and infrastructure to combat contagion on campus (e.g. University health system capacity, PPE resources, Testing & tracing resources) (25). 

CSI is incorporating guidance on relevant reclosure criteria provided by New York State as part of Phase 4 reopening guidance for Education institutions. 

Campus internal monitoring will be informed by the requirement for anyone reporting to or residing on campus to self-diagnose/report symptoms, positive tests or COVID-19 exposures to the Campus Coronavirus Liaisons.  Reports will be provided by the Campus Coronavirus Liaisons to the Campus Reopening Committee and the SVC for Institutional Advancement. 

 CSI will monitor health conditions using the criteria above and look for warning signs that infection may be increasing (11). 

  • Per the governance arrangements set out in Part 1, Section B, Coronavirus Campus Liaisons have primary responsibility for collecting accurate and complete data about each individual on their campus with possible exposure to the coronavirus and for sharing that information with the Campus Reopening Committee and the SVC for Institutional Advancement. 
  • The Campus Coronavirus Liaisons will report information from their campus. 
  • CSI is reviewing the creation of a dashboard to actively display and monitor the situation on campuses.

Dorm Residents

If there are dorm residents on campus, management will work with the residents to schedule their departure from campus, based on the alternative residence plan that the student is mandated to supply at the beginning of the semester. Scheduled departures following existing guidelines will be enforced by public safety, to limit exposure of students, limited family members assisting in the pick-up of students, and staff.


  • In the event of a closure, the campus will communicate the message to the campus community via CUNYAlert, Blackboard, and the email system with postings on the College website and the Digital message board housed outside of the campus on Victory Blvd.

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Campus Deliveries and Drop-Off

  • CSI will limit external deliveries to the 1M loading dock; excluding delivery of research laboratory necessities and pick-up chemical and regulated waste RMW) which will be limited to the 6S loading dock. Both equipped with roll gates which when open provide for sufficient outside air flow.  These designated areas for pickups and deliveries will, to the extent possible, employ measures to limit contact. (41)
    • Public Safety will direct external delivery drivers who arrive at the front gate to the appropriate drop off/pick up location. These locations will allow for limited on-site interactions. 
    • All college personnel involved in receiving activities and delivery of goods on campus will be trained by their supervisor in proper handling of goods, use of PPE and social distancing according to current guidelines. 
    • Many professional shipping companies are currently conducting “touchless” deliveries and receipts with no physical exchange of paperwork or handling of pens required.  This process will continue. This practice involves the shipper taking the name of college personnel who accepts the delivery and entering it into their system without contact or proximity. 
  • Delivery schedules and signs will be displayed at main drop-off and pick-up areas. (15) 
    • Signage appropriate to designated loadings docks (1M—Main; 6S—Chemical; 1C—Cafeteria) will be displayed (refer to signage section).
    • The 1M loading dock is open for four hours each day, unscheduled deliveries are turned away at the front gate when loading dock is closed.
    • The 6S loading dock will only accept pre-scheduled deliveries and pick-up of wastes. Faculty and Staff will make notification to the campus of all deliveries to 6S and work with & Safety to ensure appropriate safety measures are taken. 
    • The 1C loading dock will only accept pre-scheduled deliveries of food and dining related supplies as per Auxiliary Services. 
  • Employees are encouraged to coordinate drop-offs remotely to avoid contact and overlap (15).
    • CSI is in the process of procuring a hands-free automated delivery and receipt system.  In the interim, to minimize person-to person contact and proximity for deliveries and drop-offs which continue to require a paper sign-off, the college will:
    • Utilize the current clip-board contact which is conducted by the placement of the receipt in a convenient place on the dock where it can be approached and signed by College personnel with minimal contact and without proximity of less than six feet.  College personnel are trained to use their own pens and to use hand sanitizer after this contact.
    • Packages are secured at the loading dock until local delivery can be arranged directly with the campus recipient.  All on-campus deliveries and pick-ups continue by appointment only.
    • Campus deliveries are transferred via van or hand truck to the required location on campus with the use of PPE and practicing social distancing.
  • CSI has provided acceptable PPE and engineering controls (such as Plexiglas separators) for delivery workers and mail room staff for the duration of the delivery process (28).
    • All college personnel involved in mailroom activity will be trained by their supervisor in proper handling of mail, use of PPE, prior hand sanitizing and social distancing according to current guidelines. (28)


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