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Facilities Management


Keith Pisons
Director of Facilities Management, Planning, and Operations

Robert “Bob” Engler
Chief Engineer, Central Plant


Office Hours

The Facilities Management is open between the hours of 8:30 am to 5:00 pm, Monday through Friday. Dial extension X3210 for inquiries, problems, requests or service.

After Hours

Facilities Management staff can be reached by contacting the Central Plant at extension x3204/3205.

Work Orders

The Archibus Work Request system is available to designated users, and is accessed using their CUNYfirst credentials.  If you are a user and want to access the site, click here.

If you have not been setup as an Archibus user and need to enter Work Requests for your department, suite, or work area, you may request an account by sending the following information via email to 

a.    First and Last Name
b.    EMPLID
c.    Department
d.    Location
e.    Phone
f.    Email

Once the account is setup you will login with your CUNYfirst credentials.  If you have trouble logging into CUNYfirst and/or Archibus please contact the Help Desk at 718.982.HELP (x4357).  

The web based Work Request submission facility is for repairs, cleaning, and maintenance tasks.  It should NOT be used for emergencies or to initiate complex projects.  

  • If this is an emergency during normal business hours (M-F, 8 a.m. to 4:30 p.m.) please call the Office of Buildings & Grounds at extension 3210.  
  • After hours, please call Public Safety & Security at extension 2111 or the Engineer at extension 3204.  

To propose a construction, renovation or relocation project, please contact Campus Planning.  If you have any problems, contact extension 3210.


Responsibilities include maintenance and repair of College facilities including doors, windows, ceilings, floors and walls. Expertise in areas such as installation of doorstops, door checks, installation of bulletin boards, ceiling and floor tiles, securing shelving, etc.

Laborers Services

Services include the moving of furniture and carton, set up of offices, classrooms and conference rooms and special event set ups. Laborers maintain all of CSI's athletic fields, including the baseball field which was once home to the SI Yankees. Laborers are also responsible for the maintenance of all the grounds; including landscaping, planting, weeding, etc. and removal of snow from parking lots and sidewalks.

Custodial Services

Services include all housekeeping matters: sweeping, mopping, vacuuming, shampooing carpets, removal of trash, cleaning offices, classrooms, restrooms, replacement of lightbulbs, etc.

Trades Operations

Plumbers: Repairs, installs and maintenance of all things related to water supply and drainage. Electricians: Installation, repair and maintenance of all power and electrical devices throughout the facility. Painter: Touch up and specialty painting projects throughout the college. Cement Mason: Repairs, installation and new construction of walkways, roadways, block, brick and tile work. Carpentry: Installation, repair and new construction of doors, woodwork, projects and alterations.

Central Plant

Responsible for all heating, ventilation and air conditioning units in all buildings and facilities.