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FAQs

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  • What type of classes are being offered for SPRING 2022?
    • We are offering in-person, hybrid and online classes.
  • Who can attend hybrid and in-person classes? 
    • All students registering for a fully in-person or hybrid class for the Spring term must be fully vaccinated to attend in-person classes unless they have been granted an exception or medical exemption. Student Vaccination Policy Requirements
  • Will I be able to register for classes without being fully vaccinated?
    • You will be able to register for classes prior to vaccination, but if you are taking in-person or hybrid classes you will have to share proof that you will be fully vaccinated (or receive an exception or medical exemption) prior to the start of classes. Proof of vaccination will have to be shared by January 18th, 2022. Students will be able to provide verification of a COVID-19 vaccination through the CUNYfirst portal. Directions will be shared soon. In addition, we are still offering online (synchronous and asynchronous) classes.  For explanation of class modes, refer to CLASS OPTIONS below.  More details on Student Vaccination Policy can be found here.
  • I am having issues with registration. Who can I contact for assistance? 
    • First, review Registration FAQs. This explains common error messages and actions needed. For assistance, you can contact your assigned academic advisor. CAAS can also assist; we will review your record to troubleshoot. Email advisement@csi.cuny.edu or visit our Virtual Chat Room Mondays-Thursdays 9-5pm and Fridays 9-2pm for registration assistance.
  • Who do I contact to remove a hold before registration? 
  • I want to change my major and don't know what to take.  Who can I contact?
    • Students can change their major online here. You can review requirements of all majors using the Four Year Academic Plans and Degree Works.  The Center for Advising and Academic Success will be able to connect you with an advisor who will review the requirements of your new intended major. Email: advisement@csi.cuny.edu 
  • When does the semester begin?
  • What type of classes are being offered for Spring 2022?
    • We are offering in-person, hybrid and online classes.
    • Please view the Schedule of Classes for fall courses; you can locate the INSTRUCTION MODE on the last column of the SEARCH RESULTS.  You can also locate INSTRUCTION MODE on the description of the individual section. Be sure to review the NOTES of your class selection for specific class requirements. 

IN-PERSON CLASSES 

  • What is an in-person class?
    • In an In-Person class, all required class meetings occur on campus, during scheduled class meeting times. Contact includes instruction, learning activities, and interactions (both student-student and student-instructor). An In-Person class where material is provided online, via Blackboard or website, does not displace any of the required contact hours that would normally occur in a scheduled In-Person class. Assignment deadlines and exams days/times are maintained and included on the class syllabus. All In-Person class meeting days/times are listed in the schedule of classes.
  • Do I need to be vaccinated to attend an in-person class?  
  • What is the deadline for submitting vaccination documentation?
    • Students attending In-person or hybrid classes must be vaccinated and submit proof of vaccination no later than January 18th, 2022. Review Returning to Campus
  • How do I submit documentation?
    • Students can provide verification of a COVID-19 vaccination by submitting evidence of vaccination through the CUNYfirst portal.  Log into CUNYfirst and click on Vaccination Verification link in the CUNYfirst Menu. For more information, visit https://www.cuny.edu/coronavirus/faqs/ or you can follow the instructions found here.
  • What do I do if I have an in-person or hybrid class that meets before or after a synchronous class? 
    • There will be designated STUDENT SPACES across campus where you will be able to access your virtual classroom.

ONLINE CLASSES 

  • What is an online class?
    • In an online class (synchronous or asynchronous), all required contact hours are fully online. Students are expected to log-into the virtual course and complete the work as indicated on the course syllabus and in your course module. 
  • If I am taking online classes only, do I need to be vaccinated?
  • There are two types of online classes. What is the difference?
    • We offer SYNCHRONOUS and ASYNCHRONOUS online classes.  
      • SYNCHRONOUS courses meet virtually at the time noted on the course schedule.    
      • ASYNCHRONOUS courses do not have set meeting days or times.  
  • How can I tell if my ONLINE classes are SYNCHRONOUS or ASYNCHRONOUS? 
    • This is noted on the course descriptions in the Schedule of Classes.  If you view your course schedule in your Student Center in CUNYFirst, the designation will be noted under ROOM. 
    • e.g. ENG 111-12345 Monday/Wednesday 4:40PM-6:20PM ONLINE-SYNCHRONOUS
    • e.g. ENG 111-12346 ONLINE-ASYNCHRONOUS
  • How do I access my classes online? 
    • Once you register for courses in CUNYFirst, you will be able to view your schedule.  These courses will appear in Blackboard within 48 hours under MY COURSES.   

HYBRID CLASSES

  • What is a HYBRID class?
    • A HYBRID class meets both in-person and online.  If you are registered for a hybrid course, email your instructor before classes begin to learn more about the course expectations, and specific days/meeting time requirements. Alternatively, you may email the academic department hosting the specific section. You can also use the CAMPUS DIRECTORY or DEPARTMENT CONTACT LISTING.
  • Do I need to be vaccinated to attend my HYBRID class? 
  • There are different types of HYBRID classes. What is the difference?
    • HYBRID: IN-PERSON AND ONLINE: Class will meet both in person (on campus) and online (synchronous).
    • HYBRID: ONLINE INSTRUCTION AND EXAMS IN-PERSON: Class will meet online (synchronous) and the midterm and/or final exam(s) may be in person (on campus).
    • HYBRID: BLENDED: Class is blended, which means some students will be able to attend in person (on campus) and some students will be able to attend online (synchronous).
    • If you are registered for a hybrid course, email your instructor before classes begin to learn more about the course expectations, and specific days/meeting time requirements. See other options above. 
  • A class is listed as HYBRID.  How can I tell what type of HYBRID class it is?  
    • This is noted on the course descriptions in the Schedule of Classes.  If you view your course schedule in your Student Center in CUNYFirst, the designation will be noted under ROOM. For full details, be sure to read the NOTES section of your course description. 
      • HYBRID: IN-PERSON AND ONLINE:
        • e.g. ENG 111-12345 Tuesday 10:10-12:05 Rm 2A-110/Thursday: 10:10-12:05 Rm CSI - OL-01 Online-Synchronous
      • HYBRID: ONLINE INSTRUCTION AND EXAMS IN-PERSON:
        • e.g. ENG 111-12345 Monday/Wednesday 4:40PM-6:20PM ONLINE-SYNCHRONOUS

PREPARATION 

  • What do I need to learn ONLINE? 
    • In order to be fully prepared for the fall semester and your online learning, you will need access to a computer or device with internet connection.  
  • How else can I prepare for online learning?
    • Complete the "Are You Ready for Online Learning" module in Blackboard. It is located under MY ORGANIZATIONS. 
  • I want to know more about my specific classes. Who do I contact? 
    • You should email your instructors with specific questions about coursework.  For contact information, visit the CAMPUS DIRECTORY.
  • I have an issue with my SLAS or EMAIL account. Who can help?

ACCESS 

CAMPUS 

  • What do I need it to enter campus?
    • All CUNY buildings and offices require proof of vaccination using the Cleared4 Access pass. For more inormation, review RETURN TO CAMPUS

  • What offices will be open on campus?
    • All campus offices are expected to be open in Spring 2022.  All offices will continue to serve our students remotely, as well. Check the specific office's website for details about hours of operation under STUDENTS or contact them using the CAMPUS DIRECTORY. 

CLASSROOMS 

  • Do I have to wear a mask in the classroom?
    • TEMPORARY NEW MASK MANDATE (AUGUST 16, 2021)   For the time being, everyone, regardless of vaccination, must:
      • Wear a face mask inside all CUNY campuses and office buildings. This includes while taking classes, working in a non-enclosed space such as a cubicle or other open seating, regardless of physical distance from others.
      • Wear a mask outdoors on campus when unable to maintain physical distance from others.
        • The only exceptions to wearing a mask inside are:
          • If a fully vaccinated person is alone in an enclosed space such as an office, conference room, or dorm room.
          • In a classroom, if a professor is teaching a class and is able to keep social distance from everyone else in the class, he or she may choose not to wear a mask.
          • Briefly while eating or drinking.
  • Will there be social distancing in the classroom?
    • For most students who are expected to be fully vaccinated by Spring 2022, and all other vaccinated members of the CUNY community, physical distancing will not be a required safety measure for classrooms, educational settings, and offices. Individuals who are not fully vaccinated should continue to practice physical distancing of 6 feet.  CUNYFAQs
  • Is the classroom safe?
    • Yes. CUNY will maintain many approaches adopted during the pandemic to limit the spread of communicable disease and maintain healthy facilities. These include regular and enhanced cleaning and disinfection of facilities and more frequent cleaning and disinfection for areas used by many individuals and for frequently touched surfaces. It will also include improved ventilation. CUNYFAQs
  • What do I do if I have an in-person or hybrid class that meets before or after a synchronous class? 
    • There will be designated STUDENT SPACES across campus where you will be able to access your virtual classroom.

SERVICES

  • What services will be available on campus?
    • All campus offices are expected to be open in Spring 2022.  All offices will continue to serve our students remotely, as well. Check the specific office's website for details about hours of operation under STUDENTS or contact them using the CAMPUS DIRECTORY. 
  • How can I get my textbooks and course materials when I am off campus?
    • You can order your textbooks and materials from the CSI BOOKSTORE
  • Is tutoring available?
    • Tutoring services will be available in-person and remotely.  The Office of Academic Support (1L) will continue to support students in their academic pursuits. 
  • Is the library open?
    • The Library (1L) will be open to students. Remote LIBRARY services are still available to all students. In additon to the library, there will be designated STUDENT SPACES throughout campus. Locations are forthcoming.
  • Will CSI Campus Dining be open? 
    • We’re happy to report that 1C Campus Dining service will be open for our Dolphin Cove residents, students, staff, and faculty and any guests that may be on campus. 
  • What are the Campus Dining hours of operation? 
    • Please check the website for holiday and no class schedule hours. 
  • I am feeling stressed and anxious about the upcoming semester. Are personal counseling services available? 
    • All students have virtual access to the Counseling Center to minimize the interruption to the learning environment caused by mental health concerns. Contact the Counseling Center at counseling@csi.cuny.edu.  If you have an immediate need to speak to a counselor, please call 718.982.2391. 

PARKING: 

  • How do I purchase a decal?
    • Decals are currently available for purchase and will be sold by semester only. Decals can be obtained by visiting our website at https://csi.aimsparking.com/.  Once you have completed your registration and payment information you will receive further instructions on how to receive your decal.
  • How much does a decal cost? 
    • The semesterly decal rate will be $66.00 and can be obtained by visiting our website at https://csi.aimsparking.com/.  Once you have completed your registration and payment information you will receive further instructions on how to receive your decal.  
  • What are my options if I am only parking on campus occasionally?
    • We recognize that many of you will be enrolled in hybrid courses.  Therefore, we are pleased to announce that we are now offering the additional option to purchase a “Daily Parking Pass.”  Our daily parking pass will also be available to visitors and/or students looking to access amenities on campus.  Please visit our website at https://csi.aimsparking.com/ to purchase a daily pass. 
  • Due to COVID and the campus closure, I did not park on campus for the remainder of the Spring 2020 and Summer 2020.  Am I eligible for a credit?​​​​​​
    • Students with a pre-existent parking decal that expired on August 31st 2020 are eligible for a credit and will receiving an email with instructions on how to utilize your parking credit for the upcoming semester. If you are graduating or transferring to another institution and will not be returning to campus, please contact our office for further information on how to receive a refund.

Welcome to the Spring 2022 Semester.

Whether you are registered or not, you may have some questions about what the spring semester will look like at CSI.  Before registration, you may want to know more about modes of instruction, course offerings, and visiting our campus.  If you are registered, you may have questions about your spring schedule, accessing your courses, the classroom structure, and available resources.  We are working to get the answers to any questions you may have regarding the fall semester.   Here, you will find answers to some of these questions.

If you have additional questions, please email advisement@csi.cuny.edu or StudentSuccess@csi.cuny.edu. We are here to help.  

FREQUENTLY ASKED QUESTIONS

For full details, review CUNY's CORONAVIRUS website  or any one of these links for more information: GETTING BACK TO WORKING IN PERSON AND LEARNING ON CAMPUS, and #VaxUpCUNY. You can also review CSI's RETURNING TO CAMPUS FAQs.  Please note: New York State and CUNY policies are subject to change.