FAQ's

Will I be reimbursed for my Spring 2020 parking fee?

If you are a graduating student, please contact our office so that we can begin the reimbursement process. All other students will be credited for future decal purchasing.

Please note if you are registered for any in person classes your credit must be used towards the Fall 2021 semester.

The following students will be required to obtain a Fall parking decal:

  • Dolphin Cove residents who are parking their vehicles on campus.
  • All returning students who are taking in-person classes.
  • Any faculty and staff accessing campus on a regular basis.


Can I transfer my decal to another car?

You cannot transfer decals from one vehicle to another. If you get a new car, please contact ops@csi.cuny.edu for instructions on how to receive an updated decal for your new vehicle.


Can I be denied a decal because of unpaid tickets?

Yes. All tickets must be satisfied before a decal will be issued.


I will be using more than one vehicle. Must I purchase a separate decal for each one?

No. You can only purchase one decal. The vehicle you expect to use most often is the one you register and affix the decal to. When you bring any other vehicle on campus, simply stop at the entrance gate and request a yellow “Alternate Vehicle Parking Permit.” Fill in all required information and display it on the dashboard. The appropriate documentation can also be found on our website so that the forms can be completed before entering campus. Failure to complete and display an alternate vehicle pass may result in the issuance of a summons. Only active decal holders using an alternate vehicle may use this permit. Remember that all registered students must purchase their own decal. Please note that households with multiple students are required to purchase a decal for each vehicle coming to campus.


What happens when I get a new car?

You cannot transfer decals from one vehicle to another. Remove the decal from the old car and contact Office of Parking & DolphinCard Services for instructions on how to obtain a replacement decal. A fee of $5.00 will be charged for all replacements.


I am a student that also works for the college. Do I qualify for a staff decal and an access card?

No. Student status prevails. You will be eligible for a student decal. Only those individuals who are issued CSI Faculty/ Staff ID cards may purchase a staff decal.


How do I register for a handicapped permit?

If your vehicle has handicapped license plates, the vehicle is automatically authorized to park in any handicapped-reserved space. A valid CSI parking decal is still required.
The College of Staten Island requires, in addition to a valid CSI parking decal, every student and college employee who displays a State, County, or municipal agency handicapped hangtag to REGISTER with the Office of parking & DolphinCard Services prior to using the handicapped-reserved spaces on campus. A special decal will be issued for your vehicle that will authorize you to park in these spaces. Please contact the office for specific instructions.

when purchasing decal through AIMS please follow up with an email to our office OPS@csi.cuny.edu with a copy of your driver’s license and a copy of your hangtag to verify handicapped credentials for handicapped authorization to be sent with your parking decal.


What if I don't pay tickets received?

Due to a rise in non-compliance with decal purchasing, we will be increasing enforcement monitoring, which will include immobilization of non-compliant vehicles. Vehicles with two (2) more outstanding summonses that are past the due date for payment are subject to vehicle immobilization. Additional sanctions may include placement of an academic block, which will prevent the student from registering for classes, receiving a transcript, or obtaining a diploma. Faculty and staff with one or more outstanding summonses may have a letter of advisement sent to their Department Chair, Director, or Dean. All outstanding summonses are subject to collections proceedings.


What do I do if my vehicle is immobilized?

The Barnacle immobilization system, which attaches to the vehicle windshield, will be utilized on campus. If your vehicle is immobilized, follow the instructions displayed, or contact the Parking Office immediately to discuss payment options. DO NOT ATTEMPT TO MOVE THE DEVICE OR THE VEHICLE