Students

Need help with course selection or degree planning? Schedule a meeting with your advisor!

• Select "My Team" to view and make appointments with your assigned Success Team.
• You can also select "Schedule an Appointment" to find available times across various campus offices, including Student Services, Faculty Office Hours, Tutoring & Learning Centers, and more.
• Be sure to select the correct appointment type/service to ensure options that best match your needs appear.
• Once your appointment is scheduled, a confirmation email will be sent to your CIX campus email.
• A reminder email will be sent the day before, and a text message 2 hours before the appointment—if you've provided a mobile number.

• Go to the "Appointments" tab and, under "Upcoming," select the appointment you wish to cancel.
• Scroll to the bottom and click "Cancel Appointment."
  • You can choose a cancellation reason from the drop-down menu or add a comment if you'd like.
• Click "Cancel Appointment" again to confirm.

How to View Drop-In Appointment Times

Some campus offices offer drop-in appointments, allowing you to meet with staff without scheduling in advance. Drop-ins may be held in person or online, depending on the office.

To View Drop-In Times:

• Select "Schedule an Appointment"
• Under "Other Options," choose "View Drop-In Times"
• Select the office/department and the staff or faculty member you wish to meet with
• Review the details provided for drop-in availability:
  • In-person and virtual drop-in days/times may be listed
  • For virtual drop-ins, some offices may include a Zoom meeting link

How to Check In For A Scheduled Appointment, Drop-In, or Event

Depending on the office/department, for in-person drop-in appointments, you will have to enter your EMPLID number directly in the Kiosk (iPad) or provide it to the staff member at the counter.  You may also be required to provide additional information, such as a course # or select a specific service.

If you're checking in for a scheduled appointment using the Kiosk, you’ll be prompted to:

• Select ‘Wait for a Specific Person’
  or
• Select ‘Wait for the First Available Person’

After making your selection, you’ll be added to the queue and seen by a staff member as soon as possible.

• Under My Docs, you can access Notes and Progress Reports.
• Notes are where you can access important information related to your academic journey, including degree plans, course details, and resources added to your record.
• Progress Reports provide specific feedback on how you are progressing in their courses, while Notes can encompass a broader range of information about a student. 

On the "Resources" tab, you’ll find a list of offices and programs available at the College of Staten Island.

• Under the "Places" section, browse by category to explore related resources.
• You can also use the search bar to quickly locate a specific resource by name.

Click on any resource to view more details, including email, website, phone number, and location

• The "Holds" feature displays any active holds on your account that may prevent you from registering for classes.
• Click "View Details" to see more information about each hold, including how to resolve it and any additional instructions or helpful resources.

Study Buddy groups are a great way to collaborate with your peers—get help with homework, prepare for exams, and share study materials.

• Go to the “Study Buddies” tab to see a list of your current class sections.
• Select the section you’d like to join and click “Join.”
• Once you've joined, you'll see a list of other students who have also joined that group. You can choose to email all or selected classmates directly from the platform.

TIP: You can join or leave a Study Buddy group at any time during the semester.

Notes and Progress Reports will be listed in chronological order from most recent to oldest.