Navigate 360 is a coordinated care network that allows faculty to communicate with students, schedule faculty office hours, record notes or appointment reports, submit progress reports, connect students with resources, and track student progress. Data from CUNYfirst is integrated into Navigate 360 nightly.
Faculty can log in to Navigate 360 using their CUNYfirst username and password. If you haven't set up Multi Factor Authentication (MFA) yet, visit the Office of Information Technology Services Website for step-by-step instructions.
If you are also serving as a Faculty Advisor, you may request to extend your access by submitting the CUNY EAB User Access Request Form to the Registrar’s Office to add the Faculty Advisor (CU_EAB_Faculty_Adv) role.
Professor Home
The Professor Home page displays the courses you are teaching, the students enrolled in your classes, any students assigned to you as their Faculty Advisor (if applicable), and a record of the alerts and progress reports you have submitted.
The Actions menu, located on the left-hand side of the page, allows you to quickly Issue An Alert for a student.
Through Quick Links, you may use the Record My Class Attendance feature. For more information, please consult our Taking Attendance guide.
If you have added the role of Faculty Advisor, you will need to click the triangle to access your Professor Home page.
Understanding a Student Profile

The Student Profile page offers a comprehensive view of a student’s academic record. You can access a student's profile by clicking on their name from your Students in My Courses list.
Tabs located beneath the student's name provide access to additional information, including current and previously enrolled courses, calendar, appointments, and conversations. Below is a description of each tab and section:
- Overview
Displays key academic details such as the student’s academic standing, current and previous majors, and GPA. Click the small triangle icons to expand specific sections and view more detailed information. - Reports/Notes
Contains all documented student engagement, including to-dos, notes, open cases, alerts, hand raises (student-initiated help requests), progress reports, appointment summaries, and recent visits to student support centers. - Courses
Lists current and previously enrolled courses, along with information about the student’s pre-enrollment status and academic progression. - Options Menu
Located on the left side of the profile, this menu allows you to quickly contact the student, create an ad-hoc summary report, schedule a new appointment, add the student to a Student List, or issue an alert or referral. - Categories
Integrated nightly from CUNYfirst, this section includes details such as Admit Type and Term, Expected Graduation Date, Minor, and current academic standing. - Tags
Custom Navigate identifiers created by the Academic Leadership Team to flag specific student groups. For example, a tag may identify a first-semester freshman eligible for the Freshman Forgiveness program. - Success Team
Lists all support staff connected to the student, including assigned advisors from CUNYfirst, Academic Coaches (based on program affiliation), faculty advisors aligned with the student’s major, and instructors for currently enrolled courses.
Sending Communications to the Students In My Courses
Email and text messages can be sent to Students in My Courses directly from your Professor homepage or a student’s profile. Messages may be sent individually or in bulk.
To send a message, check the box in front of the student name(s), click Actions, and select Send Message.
- Email messages are delivered to the student’s official campus email.
- Text messages are delivered to the student’s cell phone, recorded in CUNYfirst.
When sending text messages, please identify yourself and indicate that you are contacting the student from the College of Staten Island (CSI). This helps students recognize the message as legitimate and relevant.
For more information, please consult our guide on Messaging Students.
Please note: Communications created in the Navigate CSI platform are considered part of a student’s educational record and protected under FERPA. Messages should not include confidential or personal information. For additional guidance or training on FERPA, contact the Office of the Registrar.
Setting Up Your Faculty Office Hours Availability
To enable students to schedule appointments or view your Faculty Office Hours in the Navigate Student App, you must have the Faculty Advisor role to set your availability in the system.
You can set availability for the following groups of students:
- Advisees (General Advisement)
- Students enrolled in your courses (Discuss Coursework)
You may also sync your M365 Outlook calendar with Navigate 360 to help manage your schedule more efficiently. For more information, please consult our syncing guide.
Steps to Set Availability
1. Go to your Faculty Advisor/Staff Home and click My Availability
2. Click Actions, then select Add Time
3. In the Add Availability window:
- Select the days and times you are available
- Indicate how long this availability should remain active (e.g., a specific date range or the entire term)
4. Choose the Type of Availability:
- Appointments – allows students to schedule with you
- Drop-In – allows students to view your Faculty Office Hours
5. Select the Meeting Type:
- In-Person, Virtual, or Phone
6. From the drop-down menu:
- Select Faculty Office Hours as the Care Unit
- Choose your Department for the Location
7. Choose appropriate Services:
- General Advisement – available to all advisees
- Discuss Coursework – only available to students enrolled in your course(s); requires selecting a course.
8. Add Meeting Details:
- For in-person: include building name and room number
- For virtual: include a Zoom or Teams meeting link
- For phone: provide a contact number where you can be reached
9. Click Save to create the availability.
You can repeat this process to add additional availability as needed.
Recording a Note
Notes can be added to Students in My Courses directly from your Professor homepage or a student’s profile to record basic details of a student meeting or information.
To Add A Note, check the box in front of the student's name, click Actions, and select Add A Note.
- Add text in the large text box.
- Include Professor Notes as Note Reason
- To make visible to the student, check the box in front of the student's name
For more information, please consult our guide on Note-Taking in Navigate.
Please note: Advising Notes created in the Navigate 360 platform are considered part of a student’s educational record and protected under FERPA, whether they are designated as shared with students or not. For additional guidance or training on FERPA, contact the Office of the Registrar.
Progress Reports
Each semester, faculty are asked to submit Progress Reports to help identify students who may be experiencing academic challenges and could benefit from additional support to succeed in their courses.
Progress Reports are typically requested the month before the official withdrawal deadline (last day to withdraw from a course with a grade of W). The open and close dates are included on the Academic Calendar.
Students previously marked as "Not in Attendance" on the VOE Roster or assigned a WN or W grade for the course will not be included when the request is generated.
Steps on How to Submit Your Progress Reports
1. You will receive a Progress Report Request to your campus email from veronica.dimeglio@csi.cuny.edu that includes a link to directly access your reports. Click the link or copy and paste it into your browser. For best results, use Google Chrome or Mozilla Firefox.
2. Review Class Rosters
For each course listed, click “Yes” next to the students you want to provide feedback for—whether positive or constructive.
3. Select Alert Reasons
From the drop-down menu, select one or more Alert Reasons for each student you are submitting feedback on.
4. Staggered Submission (Optional)
If you prefer to submit feedback in multiple sessions, click “Submit only marked students (but I'm not done)”. This will save your current progress and remove submitted students from your list. When you return, complete the rest and click “I’m all done.”
5. Submit the Report(s)
When you're done, click “Submit unmarked students without feedback (I'm all done)” to finalize and submit your report.
6. Confirmation: “I’m all done”
After submission, you will receive a confirmation email verifying that your progress report was received.
At least one reminder email will be sent before the submission deadline.
I Didn’t Receive the Progress Report Email. How Do I Submit My Progress Reports?
1. Log in to Navigate 360 to access your Progress Reports Requests. Use your CUNYfirst username and password to access the system. For best results, use Google Chrome or Mozilla Firefox. If you haven't set up MFA yet, visit the Office of Information Technology Services Website for step-by-step instructions.
2. Professor Home
3. Click on the Fill Out Progress Report inside the yellow ribbon. If you have a Faculty Advisor role, use the triangle to toggle to your Professor Home page.
4. Review Class Rosters
For each course listed, click “Yes” next to the students you want to provide feedback for—whether positive or constructive.
5. Select Alert Reasons
From the drop-down menu, select one or more Alert Reasons for each student you are submitting feedback on.
6. Submit the Report(s)
When you're done, click “Submit unmarked students without feedback (I'm all done)” to finalize and submit your report.
7. Staggered Submission (Optional)
If you prefer to submit feedback in multiple sessions, click “Submit only marked students (but I'm not done)”. This will save your current progress and remove submitted students from your list. When you return, complete the rest and click “I’m all done.”
8. Confirmation: “I’m all done.”
After submission, you will receive a confirmation email verifying that your progress report was received.
Reminders
At least one reminder email will be sent before the submission deadline.
How to Use Advanced Search to Access Student Cohort Data
The Advanced Search feature allows you to create custom student cohorts by applying various filters. You can build simple or complex queries using AND/OR logic and filter students using options such as In Any of These or In None of These. To use Advanced Search, you must have the Faculty Advisor role.
The available search filters are:
- Student Information: First Name, Last Name, E-mail, Student ID, Category
- Enrollment History: Enrollment Terms
- Area of Study: Major
- Term Data: Classification, Term GPA
- Performance Data: GPA, Hours, Credits
- Course Data: Course, Section, Status
- Assigned To: Advisor, Academic Coach, Professor, Tutor
Steps for Using Advanced Search
1. Access Advanced Search:
- Navigate to your Faculty Advisor/Staff Home and click the Advanced Search icon (magnifying glass with a plus sign).
2. Select Filters:
- Click each triangle icon to expand and choose from the available search filters, such as Student Information, Enrollment History, Area of Study, and more.
3. Build Complex Queries:
- Use AND and OR logic to refine your search:
- In Any of These: Functions like OR allow multiple selections in a field.
- In All of These: Includes students who meet all selected filters.
- In None of These: Excludes students based on selected criteria.
- Example: Search for Major = Biology or Chemistry, Classification = Junior or Sophomore, and Category = ASAP or SEEK.
4. Save and Modify Search Results:
- Click Save to store your filter selections as a Saved Search.
- To adjust filters, click Modify Search to return to the filter view.
- Remove a filter by clicking the X next to the selection.
5. Using Search Results
- After running a search, select Actions to:
- Send a Message
- Create an Appointment Campaign
- Add/Create a Student List
- Add a Note
- Add a To-Do
- Export Results to CSV
6. View Saved Searches:
- To access saved searches, click the Lists and Saved Items icon (bulleted list).
Advanced Search Filter Examples
Students enrolled in the prior term, but not the current term
Student Information Category (In Any of These): Undergraduate Student
Student Information Category (In None of These): Graduate Student, Doctoral Student
Enrollment Term (In Any of These): 202X SEMESTER (i.e. Fall, Spring, Summer)
Enrollment Term (In None of These): 202X SEMESTER (i.e. Fall, Spring, Summer)
Enrolled in a specific major by term:
Area of Study (In Any of These): Select a major with a degree (i.e. Business BS)
Enrollment Term (In Any of These): 202X Fall
Eligible to apply for graduation based on credits:
Category (In Any of These): Graduation Status – Eligible to Apply (UG)
Performance Data Min Credits Earned: 90
Performance Data Max Credits Earned: 133
Freshman Forgiveness Application Approved:
Student Information Category (In Any of These): Freshman Forgiveness (FRFA)
Completed the first of the two-course sequence:
Student Information: Eligible to Registrar 20XX SEMESTER (i.e. Fall, Spring, Summer)
First Course Data
From Term: 2024 Spring
To Term: 2024 August
Course: CHM-141
Status: Final Grade Received
Additional Grades: A, A-, B+, B, B-, C+, C, D
Second Course Data
From Term: 2024Fall
To Term: 2024 Fall
Course: CHM-142
Status: Not Registered
Resources
The Navigate Help Center is a great resource for tips and tutorials—just click on the “?” in the top right corner when you’re logged in.