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CUNY MFA

CUNY MFA has been applied to the CUNY login, including any services that leverage the CUNY login account (e.g., Zoom, Brightspace, Dropbox).

Instructions can be found under the Multi-Factor Authentication (MFA) tab on our website

By the Numbers

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By the Numbers (July 2020 – August 2021)

Network

  • 82 Network requests closed
  • 27 Power over Ethernet (PoE) Switches deployed
  • 32 Wireless Access Points deployed

Helpdesk

  • Faculty/Staff
    • 8572 – Total number of tickets (all divisions)
    • 5006 – Total number of HelpDesk tickets
  • Student
    • 18112 – Total number of Student assist
  • Central Office
    • 768 – Tickets input by the HelpDesk towards Central.

Hardware

  • 190 new computers / laptops / macs
  • 53 Refurbished
  • 8 Windows 10 Upgrades

Student Device Distribution

  • 564 Chromebooks
  • 395 iPads

Email

  • 14,220,650 Blocked
  • 4,324 Virus
  • 433,661 Quarantined
  • 28,114,460 Allowed     

CF/ASL requests (11/20-9/21)

  • 117 CUNYFirst requests processed

Lab and Smart Classroom Upgrades

  • Replaced 34 hard drives with SSD drives
  • Replaced 15 monitors
  • Upgraded 5 projectors in Smart Classrooms and large venue areas
  • Installed hyflex/hybrid technology in 75 Smart Classrooms

Technology Training

  • Number of Classes for Faculty & Staff – 822 
  • Faculty & Staff Participants - 1852 
  • Number of Classes for Students - 50 
  • Student Participants - 741