Please read through this section to find answers to the most commonly asked questions by new students regarding CSI’s New Student Orientation:
Is NSO mandatory for all new students?
All incoming students with less than six transfer credits are required to attend NSO. College Now and AP credits do not count towards the six transfer credit transfer exemption. All segments of the NSO program are mandatory and attendance is taken at each segment of the program. Incoming students with more than six transfer credits and students participating in the Verrazano School Honors Program, Macaulay Honors College, Teacher’s Academy, Student Veterans, and students enrolled through a Network Program (1199 union) are exempted from the NSO requirement, but may have to fulfill orientation requirements within their individual programs. Students participating in these programs should consult with their program advisors regarding their program requirement. ARC (Adults Returning to the Classroom) students have the option to participate in NSO. ARC students who do not participate in NSO must meet with Frances Hetherington in the Center for Advising and Academic Success in building 1a, room 101. All incoming student must register and complete a CSI Advisement & Registration Training (CART) Session in order to register for NSO. In addition, NSO is part of the basic CSI degree requirements at the college and is satisfied in two components. One is attending an orientation program, and the second is explained to students as part of their first-year requirements during the NSO program.
Do I have to pay an orientation fee?
No. Currently, there is no fee to attend NSO.
Why is NSO mandatory?
The College of Staten Island strongly believes that orientation and acclimation to our university are important to new student success. The Council for the Advancement of Standards in Higher Education (CAS) has developed standards and guidelines for Student Orientation Programs (SOP) that are essential to student development. CSI is also required by the federal government and the City University of New York (CUNY) to provide new students with information regarding health, wellness, academic policies, and safety at CSI. Orientation is also a part of CSI’s basic degree requirements at the college as well.
What happens at NSO?
NSO is a comprehensive program that consists of multiple departments and offices on campus. Students will be formally welcomed to the College by the CSI Administration. The program also provides opportunities for students to become engaged and meet other students, staff, and New Student Orientation Leaders through team building activities. Students will also learn about co-curricular options and campus involvement from the Office of Student Life. The NSO program also provides students with the opportunity to learn about different student services, academic services, and athletics on campus through the “At Your Service” game show. Students will also receive important information about their rights and responsibilities as a CSI student, including Title IX, academic policies, and the University Code of Conduct. Furthermore, students learn about campus civility and diversity, and engage in an Orientation Leader led JAM (Just Ask Me) to learn about strategies for succeeding as a first-year student and understanding their first-year requirements.
How do I register for NSO?
In order to register for the mandatory NSO, students must have been accepted to the College and have submitted their Admission Response Form to the Office of Recruitment and Admissions and have satisfied the College’s Commitment Policy outlined on the Admission Response Form. All new students entering CSI must demonstrate proficiency in reading, writing, and mathematics through a series of CUNY Skills Assessment Tests prior to registration for NSO. Some students may satisfy the requirement by achieving the necessary scores on Regents, ACT, or SAT exams. Incoming students will automatically receive a testing appointment in the mail, and are encouraged to make their first scheduled appointment, as it could impact a student’s ability to enroll at CSI and for NSO. In addition, students may need to be enrolled in the immersion programs prior to their CART session depending on their remediation status. Once a student has fulfilled their admissions and testing requirements, and have retrieved their results, they are ready to register their CART sessions through the Center for Advising and Academic Success or New Student Programs. Students will receive an email to access their VIP account to view their online orientation invitation. Students with any remediation needs will receive the same communication. However, remedial students are strongly encouraged to visit the Office of Academic Support in building 1L, room 117 to learn more about the impact of their CUNY Assessment Test results and register for an immersion program.
When do I register for my courses?
Students will register for their courses at one of the CSI Advisement and Registration Training Sessions or CART. At the CART sessions student will have the opportunity to claim their portal access, develop a class schedule, and register for classes. Students will be given a personalized Advisement Worksheet, the worksheet will designate required classes the students need to take based around their intended major choice. During the CART session students will then register for the mandatory New Student Orientation. If you have any other questions about the CART sessions please contact the Center for Advising and Academic Success at 718.982.2280 or visit them in building 1a, room 101.
How do my CUNY Assessment Test results impact my ability to register for NSO?
The outcomes of the CUNY Assessment Tests may impact students’ admission status and enrollment at the college. Please be aware of the following enrollment requirements:
For students admitted for a Fall Semester, who have failed
- parts 1 & 2 of the CUNY Assessment Test in Mathematics are required to complete CSI's free July Math Immersion program prior to enrolling at the College.
- the CUNY Assessment Tests in Reading, Writing and Mathematics (parts 1 & 2) cannot participate in Immersion. These students must enroll in and complete at least one semester of the CUNYStart program and pass one or more of the Assessment Tests in order to enroll at the college.
- the CUNY Assessment Tests in Reading and Writing but have failed one part of the Mathematics Test must enroll in and complete Reading and Writing Immersion in the July and August sessions. Upon completing Immersion, these students must have passed the Reading and Writing Assessment tests in order to enroll at the College and must register for and complete Math 020 in the semester following Immersion. Students who have not passed both must enroll in CUNYStart.
Students who have failed the CUNY Assessment Tests in Reading and Writing but have passed at least one part of the Mathematics Test and decide not to enroll in Immersion must enroll in CUNYStart.
In addition to the above policies, students admitted for a Spring Semester
- who passed the CUNY Assessment Tests in Reading and Writing but failed Mathematics (parts 1 & 2) must enroll in basic math in Winter Immersion. If they pass, they must enroll in and complete Math 020 in the spring semester. If they do not pass, or choose not to enroll in Immersion, they must enroll in CUNYStart and cannot enroll at the College.
- who have failed two of the three CUNY Assessment Tests (Reading, Writing and Mathematics) must enroll in and complete at least one semester of the CUNYStart program and cannot participate in Immersion.
Students should retrieve the results of their CUNY Assessment Tests in person with a valid photo ID from the College Testing Office in building 1A, room 104.
What if I need to change the date of my scheduled NSO?
Students are strongly encouraged to keep their original date of their scheduled NSO session. Dates can only be changed if space permits into another NSO session. Therefore, it is recommended that students ensure they register for a NSO session that they can attend. Students participating in the immersion programs should register for a NSO session that does not conflict with class instruction. Students participating in the immersion programs cannot miss class instruction to attend NSO, and should attend a NSO session designated for students participating in the immersion programs. Students enrolled in evening immersion courses are eligible to attend a NSO session that is not designated for students participating in the immersion programs only if it does not interfere with their course instruction. To inquire about changing your scheduled NSO session, please contact New Student Programs at 718.982.2529 or email email@example.com.
What are the immersion programs?
The immersion programs are intensive workshops which provide an opportunity for students who need to demonstrate proficiency on the CUNY Assessment Tests to receive tuition-free instruction in reading, writing, and mathematics during the summer and/or January intersession. Students are placed into the immersion programs based on their performance on the CUNY Assessment Tests. Students who have remedial needs are strongly encouraged to learn more about the immersion program by contacting the Office of Academic Support at 718.982.3964, or visiting building 1L, room 117.
Do I have to take a Foreign Language Placement Exam?
For students with prior knowledge of a language, we suggest the FAST TRACK to Language proficiency. With the Fast Track, students may finish the any language requirements more quickly, be exempt from foreign language, and/or enter more quickly into language minors and majors. Graduates of high school in a non-English-speaking country are exempt from the language requirement. The Fast Track placement exam is administered by the Modern Languages Media Center. Students will need their EMPLID in order to take the placement exam. If you do not know your EMPLID, please contact New Student Programs at 718.982.2529. For more information about FAST TRACK and the placement exam, please contact the Modern Languages Media Center in building 2S, room 114, or call 718.982.3711 or contact the Department of World Languages and Literatures in building 2s, room 109, or call 718.982.3700.
What are my required immunization records and why do I need them?
Students are required to hand in their immunization records in order to register for classes. Without these records, students will not be able to register for classes at their CART session. Students must provide proof of 2 doses of measles, 1 dose of mumps, 1 dose of rubella, and 1 dose of meningococcal vaccines. Students may opt to sign the meningitis refusal form instead of receiving the vaccination. Students should complete the Immunization Certification Form prior to their scheduled CART session in order to avoid any delays with their class registration. It is recommended that students submit their completed forms at least 72 hours prior to their scheduled session or earlier. Students under the age of 18 require a parent signature on the meningitis portion of the form. All completed forms need to be submitted to the Health and Wellness Center in building 1c, room 112, or faxed to 718.982.2966. Please be advised that students will be stopped from registering for classes until the Health and Wellness Center receives the immunization forms and has cleared the student to continue with the registration process. For additional questions regarding medical records, the immunization certification forms, or acceptable records to fulfill this requirement, please contact the Health and Wellness Center at 718.982.3045.
I am currently completing the CUNY Start Program, how do I register for NSO?
Students currently completing the CUNY Start Program are eligible to register for CART and NSO. Students who are finishing the CUNY Start Program will register for your CART session when you meet with your program advisor for your Phase 1 test results, if you have decided not to participate in the immersion programs, if applicable. If you have decided to participate in the immersion programs, you will register for CART at the time you register for the immersion program through the Office of Academic Support in building 1L, room 117. Please note, your participation in the CUNY Start program can impact your ability to enroll for CART and NSO. Students who do not complete the program in its entirety, or remain needing remediation in all three subjects at the end of the program are not eligible to enroll for NSO, and will need participate in and complete another remediation program.
I am registered through the Center for Student Accessibility do I need to attend NSO?
Yes. All incoming students who meet the incoming requirements of the college and NSO are required to participate in the program. Students registered through the Center for Student Accessibility may register for NSO with their academic counselors. In addition, students who are pre-registered for classes at the time of CART will have the option to sit through the OIT piece of the CART session to better understand how to utilize their on campus portals. Students registered through the Center for Student Accessibility, who may have been provided special accommodations for the NSO program, will follow the schedule that has been created by your academic counselor in conjunction with New Student Programs.
What do I bring to NSO?
Please bring a photo ID (high school ID, driver’s license, passport, etc.) Keep in mind the weather and dress accordingly. Students will be walking outside between buildings, please bring an umbrella if the weather requires one. NSO occurs rain or shine. Please note, in the summer time, rooms for the NSO are air conditioned. Therefore, it is recommended that students bring a light jacket.
Where is NSO located?
NSO sessions are located at different venues. Students are encouraged to contact New Student Programs at 718.982.2529 to find out the check-in location of your NSO program. Students should also check their reminder email that you should have received a week prior to your scheduled NSO date. Students driving to NSO should park in parking Lot 4. Parking decals are not required to attend NSO and parking is free in Parking Lot 4 during orientation days. Public Safety officers are stationed at both main entrances to the campus in case you need directions. There are also signs along the main campus loop road, which will inform you where to go. For more information on reaching CSI by means of public transportation please see our directions and parking page. For a map of the campus, click here. Please see our Ferry Shuttle and Loop Bus service page for a complete schedules, .
Can I bring a guest, a friend, or a family member to NSO?
NSO is the first big event of a student’s college and is the first event that requires solo participation on behalf of the incoming student to acclimate to CSI and ensure a successfully transition experience. Due to space restrictions, guests, friends, and family members of the incoming student cannot participate in NSO. The goal of NSO is to help students become responsible for their individual college and provide them with the tools and resources necessary to do so. We understand the involvement of family is an important component of college success. Therefore, family members who have any questions or concerns are encouraged to contact the staff at New Student Programs at 718.982.2529 or view our parent resource area of our website for tips and guides on supporting your new student’s journey to college.
Do I need to bring food to NSO?
Students are not required to bring food to NSO. A lunch will be provided free of charge to students during their NSO. However, students are encouraged to eat a light breakfast before attending NSO. If you have any dietary restrictions, after you have registered for NSO, please contact New Student Programs at 718.982.2529 to inform the office of your dietary restriction.
Who do I contact if I need special accommodations for NSO?
Students with documented disabilities or temporary injuries, who may need accommodations for NSO, must contact the Center for Student Accessibility at least one week in advance of their NSO date. Students may reach the Center for Student Accessibility at 718.982.2510.
What happens if I do not attend NSO?
All-incoming students are required to attend NSO if they meet the NSO requirements. Students who do not attend the NSO will not be able to attend the College of Staten Island for the upcoming semester and will need to defer to the following semester. All students will have an orientation HOLD on their CUNY First accounts. This hold will be removed at CART once students have met with an academic advisor and registered for classes. Students who do not attend NSO will continue to have a hold on their account. The orientation hold prevents students from registering for classes until this requirement has been met.
How do I pay my tuition bill and are there any services to help me pay my tuition?
Students must pay their tuition bill by the date indicated on your CUNY First account. We encourage you to visit the Bursar's Website to learn more about how to pay your tuition bill and the payment plan options available for students.
What should I do after completing NSO to ensure a smooth transition into my first semester at CSI?
You should also explore the resources you learned about during NSO to help support your individual and academic success. In addition, we strongly recommend you participate in the multitude of CLUE events offered throughout the semester to compliment your personal growth and co-curricular experience at the college (and to satisfy your CLUE requirement, if you have opted to fulfill part two of the new student degree requirement in this way), learn more about your academic major, and begin to develop your professional college network on campus. We also recommend connecting with a New Student Mentor in the New Student Mentoring Program, who can act as a source of support and guidance during your first semester. We encourage you to review our website page on the New Student Mentoring Program for more information. Lastly, it is important to know your class schedule, when the first day of your classes begin, and to locate where your classes are on campus. If you are ever having any difficulties, visit New Student Programs in building 2A, room 208 and speak with a New Student Mentor who can assist you with your questions.
What if I have been accepted into the ASAP program?
If you have been accepted into the ASAP program you should not attend NSO. Students entering the ASAP program will attend orientation through the ASAP Institute. For more information regarding the ASAP program or the ASAP Institute, please contact the ASAP program at 718.982.2603; firstname.lastname@example.org or visit building 5N, room 113.
Please read through this section to find answers to the most commonly asked questions by student veterans regarding Veteran Student Orientation:
Is Veteran Student Orientation Mandatory?
The Veteran Student Orientation programs offered by New Student Programs in conjunction with Veteran Support Services, is strongly recommended for incoming student veterans to ensure a successfully transition to the College of Staten Island. Incoming student veterans with no transfer credits must participate in either the Veteran Student Orientation or NSO: CSI’s New Student Orientation.
Is there a fee to attend Veteran Student Orientation?
No. There is no fee to attend Veteran Student Orientation.
What happens at Veteran Student Orientation?
The Veteran New Student Orientation assists student veterans’ transition to campus and college life at CSI. In addition, the program will formally welcome incoming student veterans to the college and provide new student veterans with information and services to help navigate and maximize their educational benefits. New student veterans will learn more about the college’s Veterans Support Services and the Veterans Educational Transition Services, and their VA benefits. In addition, the Veteran New Student Orientation also introduces new student veterans to both community and college resources, and provide new student veterans with opportunities to meet other incoming student veterans, veterans support staff at the college, and New Student Orientation Leaders. Furthermore, the Veteran Student Orientation will provide incoming student veterans with opportunities to learn more about campus services such as, the Center for Student Accessibility and the Student Financial Aid Office.
How do I register for Veteran Student Orientation?
Incoming student veterans will receive an email invitation from New Student Programs to the email account provided on your college application, inviting you to register for a veteran student orientation program. In addition, you may contact New Student Programs at 718.982.2529 or visit building 2A, room 208 to find out more information or to register for a Veteran Student Orientation program.
What do I bring to Veteran Student Orientation?
Please bring a photo ID (college ID, driver’s license, passport, etc.) for the check-in process. Keep in mind the weather and dress accordingly. Students will need to walk outside between buildings. Also, please bring an umbrella if the weather requires one as the transfer student orientation programs occur rain or shine. Additionally in the summer time, Veteran Student Orientation takes place in air conditioned rooms. Therefore, a light jacket is also recommended.
Where does the Veteran Student Orientation program take place?
The Veteran Student Orientation takes place in building 1C, the room varies based on availability. Students are encouraged to review their reminder email that they should have received a week prior to their scheduled date to confirm the location of the check-in process and start time of the program. Incoming student veterans may also contact New Student Programs at 718.982.2529 for more information regarding the location and time of the program.
Can I bring a guest, a friend, or a family member to the Veteran Student Orientation?
Due to space limitations, the Veteran Student Orientation is only for the incoming student veteran and no guests are permitted to attend the event.
Do I need to bring food to the Veteran Student Orientation?
Students are not required to bring food to the veteran student orientation. A light breakfast and lunch will be provided free of charge. If you have any dietary restrictions, after you have registered for the veteran student orientation program, please contact New Student Programs at 718.982.2529.
Who do I contact if I need special accommodations for the Veteran Student Orientation?
Students with documented disabilities or temporary injuries, who may need accommodations for Veteran Student Orientation, must contact the Center for Student Accessibility at least one week in advance of their orientation date. Students can reach the Center for Student Accessibility at 718.982.2510.
Please read through this section to find answers to the most commonly asked questions by student regarding The New Student Orientation Degree Requirement and CLUE:
What is the New Student Orientation Degree Requirement?
Students who enter the College with fewer than six credits are required to complete the new student orientation degree requirement. To satisfy the degree requirement, students must attend an orientation program to fulfill part one of the requirement, and choose between two options to fulfill part two of the requirement listed below, which should be completed prior to the completion of 12 equated credits:
(A) Successfully complete a one-credit freshman orientation course
- SPD101: Issues in College Life (2 hours; 1 credit)
- SKO100: Freshman Orientation (2 hours; 1 credit) – SEEK Students ONLY
(B) Attendance at four CLUE events (two Personal Growth Experiences and two Co-curricular Experiences)
Who is exempt from part one of the new student orientation degree requirement?
Please see the listing below of student populations exempted from part one of the new student orientation degree requirement, which is participation in a new student orientation program provided by New Student Programs:
- Any incoming student with more than six transfer credits (not including AP credits or College Now – six transfer credits from a previous college institution)
- Students enrolled in the Macaulay Honors College
- Students enrolled in the Teacher Education Honors Academy
- Students enrolled in a Network Program (1199 Union)
Students enrolled in the ARC (Adults Returning to the Classroom) are encouraged to participate in a new student orientation program. ARC students who opt out of participating in a new student orientation program must make an appointment to meet with an academic advisor in the Center for Advising and Academic Success in building 1A, room 101 to register for classes and review, satisfying your new student orientation degree requirements through the CLUE Program.
Who is exempt from part two of the new student orientation degree requirement?
Please see the listing below of student populations exempted from part two or the new student orientation degree requirement, which is enrollment in a freshman orientation course or participation in the CLUE Program:
- Any incoming student with more than six transfer credits (not including AP credits of College Now – six transfer credits from a previous college institution)
- Students enrolled in the Macaulay Honors College
- Students enrolled in the Teacher Education Honors Academy
- Students enrolled in a Network Program (1199 Union)
- Students who have transfer credits for an orientation course equivalent to SPD101
- Student Veterans
What is the CLUE Requirement?
The CLUE Program is a non-credit program designed to acclimate students to the college environment after completing orientation. CLUEs are college sponsored activities held outside of the classroom. CLUEs are categorized in two types, Personal Growth (PG) and Co-Curricular (CC). Whereas the purpose of orientation is to enhance retention efforts, the CLUE Program is designed to promote out-of-classroom intellectual, cultural, and social life activities on campus. As part of the new student orientation degree requirement, students who opt to fulfill part two of the requirement through the CLUE Program must complete a total of 4 CLUE units (2 PG CLUEs and 2 CC CLUEs) by the completion of 12 equated credits in order to avoid a registration hold on their CUNY First account until the basic degree requirement has been satisfied.
What is a Personal Growth (PG) CLUE?
These CLUE activities contribute to students’ self-development outside the regular curriculum. Included among PG CLUEs are career and study skills workshops, health and wellness programs, and recreational and social events.
What is a Co-Curricular (CC) CLUE?
These CLUE activities are intended to augment and/or complement some aspect of academic life at the college and focuses on scholarly, cultural, and civic development from academic areas, including humanities, social sciences, sciences, math, and technology, as well as, film screenings, and theatrical events.
How do I locate CLUEs on campus?
Information about campus activities that have been included in the CLUE Program are gathered by the Office of Student Life and compiled in CLUE News on the web-based involvement system, CSI Campus Connection. To access the CLUE News on CSI’s Campus Connection, students should view the instructions on the CLUE section of Student Life's website. Students can view all CLUE events occurring on campus throughout the semester, which are categorized into PG and CC CLUEs. At the end of each CLUE event title, it will identify if the specific event is a PG CLUE or CC CLUE in parenthesis. Students are encouraged to find CLUEs that interest them. The CLUE News is constantly being updated with new CLUE events, so if you do not see anything you like or if the events listed do not fit your schedule, students are encouraged to continuously check the CLUE News for updated events. CLUE events are offered various dates and times to accommodate most student schedules. Not all events on campus are CLUEs. Therefore, students are strongly encouraged to check that events are listed in the CLUE News to ensure it will count towards fulfilling your CLUE requirement. If you need assistance locating CLUE events or verifying if an event is a CLUE event, students can contact the Office of Student Life at 718.982.3088, or visit building 1C, room 201.
How do I get a CLUE on my record?
Fulfilling the CLUE requirement is simple! After students have located CLUE events on the CLUE News that interest them, students must attend the CLUE event in its entirety in order to receive a CLUE for completing the event. After completing the event, students must sign the YELLOW CLUE attendance sheet. This is the verification that is used to ensure you have completed the CLUE event. On the CLUE attendance sheet, you will be asked to include your full name, D.O.B., email address, and EMPLID—the rest is handled by Student Life. At the completion of the event, the CLUE facilitator will submit the CLUE attendance sheet to Student Life, and students’ records are updated accordingly. If you would like to verify if you received credit for a CLUE event or check the number of CLUEs you have completed, students can contact the Office of Student Life at 718.982.3088, or visit building 1C, room 201.
What happens if I do not complete the CLUE requirement by my 12 equated credits?
Students who do not complete the CLUE requirement by their 12 equated credits will receive a CLUE hold on their CUNY First account in the following semester, which will prevent enrollment until the requirement has been met.
I have an orientation hold on my CUNY First account, but I attended orientation?
In most cases, continuing students who have an orientation hold on their CUNY First account have this hold because they did not fulfill part two of the orientation requirement. The orientation hold does not necessarily mean you did not complete orientation, part one of the requirement. Students are encouraged to contact Student Life for more information or click on the hold and read the comments area, which explains the reason for the hold.
What if I need more time to finish the CLUE requirement?
Students can receive a one-time extension from the Office of Student Life. This one-time extension will remove your CLUE hold temporarily for one semester, granting you permission to register for classes, and will remain off if the requirement gets completed in the time granted. Students will have one extra semester to finish the remainder of their CLUE requirement. If students remain incompliant with the CLUE requirement at the end of their extension period, the CLUE hold will be reapplied to their CUNY First account and cannot be removed until the requirement has been met.
I received notification that I am missing CLUEs, but I completed everything. What do I do?
Student records are constantly being updated to reflect the most up-to-date information regarding your CLUE status. If you have attended a CLUE event very recently, it may take some time before it is updated in the CLUE system. Students are encouraged to contact the Office of Student Life at 718.982.3088 if they are missing a CLUE and have attended an event recently to verify the status of that pending CLUE. If you are missing CLUEs on your record, and have not attended something recently and believe you have fulfilled your requirement, students should contact Student Life to inquire about their status. Student Life keeps records of all CLUE events and CLUE attendance sheets from events that can be used to back track and verify your attendance at an event. However, students will have to provide some basic information regarding the event, and the timeframe of the event. If our records indicate that your name was on the CLUE attendance sheet, the CLUE will be added to your record.
What if I attended a CLUE event, but forgot to sign the CLUE attendance sheet?
Mistakes can happen! If you attended a CLUE event, but forgot to sign the CLUE attendance sheet, you must visit Student Life in building 1C, room 201. If you can provide proof of attendance at the event, such as providing materials from the event or having the facilitator provide proof of your attendance at the event, and it is deemed valid, the CLUE will be added to your record.
If you have any additional questions, please contact:
New Student Programs (NSP)
Building 2A, Room 208