The quickest way to send a transcript is to order online.  It is fast, it is convenient, and it easy.

Please Note: Requests for official transcripts cannot be provided “on the spot”.  However, you may submit your transcript request in person.  Transcript requests are typically processed and mailed within 3 -5-business days.  During busy times (late registration and at the end of each semester) it may take longer to process.  Please order your transcript(s) with enough time to meet your deadlines.


The College of Staten Island partners with Credentials Solutions, to provide you with a convenient way to order your transcript. All students, regardless of when they attended The College of Staten Island, can place a request for their official transcript via Credentials.  Their contact information and hours is as follows:

Phone: 847-716-3005 or 800-646-1858
Monday to Thursday: 7:00am – 7:00pm CT
Friday: 7:00am to 5:00pm CT

Please visit the Online Transcript Ordering Overview.


In order to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA), and to protect your rights, all transcript orders require authorization. 

Your order will automatically authorized if:

  • The billing name on the credit card you use to pay for this order matches both the student name on this order and the student name in our records
  • Student ID, Social Security Number, Date of Birth match the information in our records and there are no attachments that must accompany your transcript.

Authorization Form:  If we are unable to automatically authorize your order, Credential Solutions will email you an Authorization Form that you must then sign and return via fax, mail or submit in person at the Registrar’s Office before your order can be completed.


Print out the Transcript Request Form available on our website.  Provide all necessary information and mail it to our office along with a $7.00 check or money order for each copy to:

College of Staten Island
Office of the Registrar
2800 Victory Blvd. Building 2A, Room 107
Staten Island, NY 10314

In – Person:

Stop by the Registrar’s Office  (2A- 107) and fill out a Transcript Request Form.  We do not provide “on the spot” transcripts.  Transcripts are processed within 3 – 5 business days.  Please order your transcript(s) with enough time to meet your deadlines.

NOTE: A transcript will NOT be released if a student has a “NEGATIVE SERVICE INDICATOR” (e.g., Bursar, Library, Financial Aid, CSI Association, etc.).

Negative Service Indicators MUST be cleared before a transcript is released.

NOTE:  Please do not request transcript (s) to go to the College of Staten Island Admissions Office (Undergraduate or Graduate) or Human Resources