Service Alerts

College of Staten Island applications and services require maintenance to make enhancements / upgrades, push critical updates, perform preventative maintenance, or to execute specific business processes. Service maintenance is scheduled for a set period of time typically called a maintenance window. Application and service maintenance can be further characterized as follows:

• Some maintenance is recurring and the corresponding maintenance windows are scheduled in advance; other maintenance is performed on an as-needed basis.
• User access to the applications or services may be blocked, in whole or in part, depending on the maintenance activity involved.
• If more than one application or service is affected by the maintenance, the maintenance notice identifies which applications and services are impacted.

The College community will be notified in advance whenever Technology Services need to conduct service maintenance activities.
Technology Services has reserved a monthly service maintenance window on the last Saturday of each month starting at 9:00pm.  Holidays can affect this schedule.  Users can find the schedule of Technology Service’s monthly maintenance windows in the table that follows: