All students and staff are provided with a College email account.

Faculty & Staff:

The College's web based email system, Microsoft Exchange, allows the College community to access their mail from any web browser on the Internet. Some features available to users are the ability to create and maintain address books, create and manage folders, and use filters to process incoming mail and protect against unsolicited emails.

All new employee accounts are processed through the Office of Human Resources and automatically receive a new email account once they have completed their new hire paperwork.

Instructions for accessing and using Outlook email:  Access your email from the web.

Outlook Email


Through a CUNY-wide partnership with Microsoft, we are offering students a state-of-the-art  Email and communication suite. All students enrolled at CSI will be given a student email account.

Signing into Your CSI Email Using Multi-Factor Authentications (MFA)
Before signing into your CIX email, you will be prompted to further verify your identity for enhanced security. 
Go to

  • Sign in with your username and password.
  • You will be prompted to select a security option to access your account.

Using the Authentication Phone Method : MFA Using Phone Verification

  • Select authentication phone, e.g., Mobile phone.
  • Select your country or region, e.g., United States
  • Select your preferred method of contact.
    • Send a code by text message
    • Receive a phone call 
  • Click "Next."
  • The system will contact you via your preferred method.
    • The Call Verification will call your preferred phone number and require you to answer the call and press the # key on your phone.
    • The Text Verification will send a text message with a verification code to your preferred phone and require you to enter the verification code.

Using the Mobile App Method:   MFA Using the Mobile App Method

  • The Mobile App will allow you to authenticate through Microsoft’s authenticator. 
  • Download the app from either the App Store (iPhone) or Google Play (Android).  After the installation, follow the prompts to complete the synchronization process.  
  • Once you have authenticated, Microsoft will take you to Office 365, where you will be able to click on the Outlook logo to view your email.

Changing the Multi-Factor Authentications (MFA) Security Verification Settings: 
Before signing into your CIX email, you will be prompted to further verify your identity for enhanced security. 
Go to

  • Sign in to your CSI email with your username and password.
  • Once you have authenticated, go to your initials in the upper right corner.  
  • Click on View Account.
  • Click on Security info.  Click on UPDATE INFO.
    • You can either change your defaulted verification method, add a method, or change and delete a phone number.

Computer Accounts

The computers on campus that are accessible to the College community require an ID and password. Faculty receive a FLAS (Faculty/Staff Login Authentication System) account and Students receive a SLAS (Student Login Authentication System) account.

If anyone has problems accessing their computer or email account, contact the HelpDesk at 718.982.HELP (4357)