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Email Conversion

Students won’t have access to their CIX account, including OneDrive, after June 19th.  

How to Access Your Email Account

  • Go to Office.com 
  • Enter your CUNYfirst Login Username and Password 
  • You will be prompted to select a security option (Multifactor authentication - MFA) to access your account. 
  • Click on the App Launcher on the left navigation bar (currently looks like a waffle – 9 small squares) and select the Outlook App.

If you experience any problems while attempting to access your account, please email the helpdesk at Helpdesk@csi.cuny.edu  or call the HelpDesk at 718.982.HELP (4357).

If you need assistance with setting up and using your account, please email the Technology Training Center at TechnologyTraining@csi.cuny.edu  or call the Center at 718.982.2345.

Multi Factor Authentication (MFA) Instructional Materials

 

What if I am taking/teaching Courses at more than one school? Selecting your primary account?

You can select your preferred email address in CUNYfirst. For example, if you are a student at both CSI and the Graduate Center, but most of your classes are at the Graduate Center, then you can select The Graduate Center as your primary email address. This can be changed at any time. 
Steps:

Organize your Inbox:   

  • If you are taking classes at more than one location, you will receive emails from all colleges. To keep track of these communications, it is recommended to create folders in your inbox that correspond to each of the locations.  
  • When new mail arrives from a CUNY school, you can either manually drag/drop the mail into this folder or you can also create a rule that will automatically move the email to this location upon arrival

If you are using OneDrive ?  
The content in OneDrive is associated with your old CIX email address. You will need to log into OneDrive, download the content, and then upload the content into your new OneDrive associated with your cuny.edu email account. 

If you are using OneNote?  
The OneNote Notebooks are associated with your old CIX email address. You will need to log into OneDrive, export the content, and then upload the content into your new OneDrive associated with your CUNY.edu email account.  
View How to Move OneNote Notebooks for instructions.

Which email will appear in Brightspace?  
firstname.lastname##@login.cuny.edu will appear in Brightspace. How can a student access applications like Handshake, Transact, and CSI Connect?
Students should use their ID firstname.lastname##@stu-mail.csi.cuny.edu account with their SLAS password.

Focused Inbox

How do I disable Focused Inbox?

  • To disable Focused Inbox in Outlook 365, Outlook 2021, 2019, and 2016, use these steps:
    • Open Outlook app.
    • Click the View tab.
    • Click the “Show Focused Inbox” to turn it off in the Office app.

Once you complete the steps, the feature will be disabled in the application.

  • Disable Focused Inbox in Outlook web To disable the Focused Inbox feature in the web version of Outlook, use these steps:
    • Open Outlook web.
    • Sign in with your credentials (if applicable).
    • Click the Settings (gear) button on the top-right corner.
    • Turn off the “Focused Inbox” toggle switch.

Once you complete the steps, you will only see a single stream of emails in your inbox. However, it appears that disabling the feature on the web doesn’t replicate the configuration to other email clients like the Mail app for Windows 11 or Android.

  • Instructions for classic Outlook on the web
    • Select Settings  > Display settings > Focused Inbox.
    • Under When email is received, select Don't sort messages.
    • Click OK.
  • Outlook 2016 for Mac
    • On the Organize tab, select Focused inbox.
    • The Focused and Other tabs will disappear from the top of your mailbox.
  • Disable Focused Inbox in Outlook on Android and iPhone To disable Outlook Focused Inbox in the app for Android or iPhone, use these steps:
    • Open Outlook app.
    • Tap the main menu button next to the “Inbox” label.
    • Tap the Settings (gear) button on the bottom-left corner.
    • Turn off the Focused inbox toggle switch.
    • After you complete the steps, the Outlook app for Android will disable Focused Inbox for any Outlook account you may have configured on your phone.

 

 

CSI Resources:  PDF files with images for documents below are available.  Please contact technologytraining@csi.cuny.edu

Mail Migration Help

Mail Merge Help

Office 365 Guides

Outlook Help

Sharing Calendars

Mobile Help

PDF files with images for  first 3 documents below are available.  Please contact technologytraining@csi.cuny.edu